Client Experience Manager jobs in Somerset

Key Performance Areas: Strategic Leadership - Develop and implement national and international sales strategies to drive business growth. - Align area marketing initiatives with national and international objectives to enhance customer engagement. Sales & Performance Management - Oversee pricing, promotions, and profitability to optimize sales operations. - Monitor sales performance, analyse...

🌿 Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp Manager Looking for a dynamic, guest-focused Lodge Camp Manager. ⭐ Key Responsibilities - Welcome and departure notes for guests - Daytime check-ins & handling special requests - Hosting guests - Managing dining setups and main area presentation - Leading fun and creative children’s activities - Providing exceptional,...

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...

MINIMUM REQUIREMENTS - Minimum 35 years experience as a Lodge Manager or Senior Hospitality Manager - Proven leadership and operational management skills - Strong financial management, budgeting, and reporting skills - Matric (minimum requirement); relevant hospitality qualifications advantageous - Valid South African ID - Valid drivers license

Few lodges can say that they are located on the cusp of a World Heritage Site. This area is blessed by the waters of Lake St. Lucia, an estuarine lake system which sustains an abundance of birds and wildlife. With 18 wooden chalets built into the forest and overlooking the lake it is a true paradise destination. Malkoha falls within Dream Hotels & Resorts, a mixed-use accommodation group working...

Hospitality and Outdoor – New Vacancy - Assistant Lodge Manager Luxury Lodge – Hluhluwe, KZN A luxury lodge in Hluhluwe is seeking an experienced, hands-on Assistant Lodge Manager to join a small, close-knit team. This is a live-in role suited to a proactive all-rounder who is comfortable taking initiative, working independently, and supporting all areas of lodge operations. Please note:...

🏨 Position 1: Assistant Lodge Manager Job Specification - Previous experience in an Assistant Lodge Manager or similar hospitality management role - Strong leadership, organisational, and communication skills - High attention to detail and problem-solving ability - Excellent administrative and financial awareness - Guest-focused mindset with a hands-on approach - Ability to work under pressure...

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

Hospitality and Outdoor- New Vacancy- General Manager Luxury lodge- Hluhluwe (KZN) Requirements · A relevant tertiary qualification in either Management or Hospitality (Highly Beneficial) · A minimum of 2 years General Management/or 5 years lodge management experience, Essential. (4/5 star Establishments) · Good financial acumen (English) · Excellent people skills · Hosting and guest...

A leading hospitality company near Hluhluwe is looking for a dynamic Lodge Camp Manager to provide exceptional guest service. Responsibilities include hosting guests, managing dining setups, and leading children's activities. The ideal candidate has excellent communication skills and experience in guest relations. A valid South African driver's license is essential. This is a permanent live-in...

This is a live-in position suited to an energetic couple who work well together, are hands-on, and thrive in a close-knit working environment. Both positions include meals while on duty, a selection of groceries while off duty, live-in accommodation, and participation in a compulsory provident fund. Guide Requirements: - Valid PDP and drivers licence - Valid First Aid Level 1 (minimum) - DEAT...

Purpose of the Role The purpose of this position is to guide the hotelâs sales and marketing direction, elevating revenue performance and market positioning. The role oversees all sales channels, supports brand visibility, and ensures the property remains a preferred destination within the Cape Winelands. Close collaboration with internal departments and Marriott-linked sales networks is...

Qualifications & Requirements - Grade 12 / Matric certificate - Previous hospitality or lodge experience advantageous - Basic understanding of housekeeping, F&B, or lodge operations - Good communication skills (English essential; additional languages advantageous) - Physically fit and able to perform manual duties - Willingness to work shifts, weekends, and public holidays - Friendly,...

Requirements for assistant manager: Valid Drivers license Valid first aid level 1 - Preferred 1 year previous working experience in similar role The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor...

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

Key Abilities: - Good understanding of carpentry, joinery and tools associated with the trade - Strong technical ability including interpreting and understanding of sketches and plans - Site visits to confirm and check measurements - Experience in the use of machinery of the trade - Similar or associated experience in carpentry and joinery - Ability to take the lead on projects as well as in the...

Key Responsibilities - Plan and coordinate the movement of stock from packhouses to ports and international customers. - Manage freight forwarders, transporters, cold storage facilities, and packhouse operations. - Oversee export compliance, including phytosanitary requirements and liaison with customs and port authorities. - Prepare, review, and manage all export documentation accurately and on...

Requirements: - Relevant tertiary qualification in Cost and Management - Proven experience in cost and management accounting with a focus on stock control / warehouse - Advanced Excel skills (pivot tables, lookups, formulas, analysis tools). - Experience with Pastel Evolution will be highly advantageous. - Strong analytical skills and attention to detail. - Must currently reside in the Western...

Key Responsibilities - Design, develop and maintain BI and analytics solutions that deliver actionable insights - Translate business needs into clear technical specifications - Build and deploy end to end BI solutions (ETL, modelling, dashboards) - Collaborate with teams to integrate systems - Evaluate and improve existing BI systems - Develop and execute SQL queries and scripts for data...