Guest Services Manager jobs in Somerset

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

ENVIRONMENT: Founded in 2020, our client is dedicated to offering comprehensive IT, analytic, and software support services to the fresh produce industry. The Services Consultant role is designed to serve as a customer champion, providing a holistic range of services to clients. This includes addressing day-to-day support queries, offering strategic workflow advisory, overseeing system champion...

Purpose of the Role The purpose of this position is to guide the hotelâs sales and marketing direction, elevating revenue performance and market positioning. The role oversees all sales channels, supports brand visibility, and ensures the property remains a preferred destination within the Cape Winelands. Close collaboration with internal departments and Marriott-linked sales networks is...

Duties: Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and low-demand dates, conversion optimisation and length-of-stay management Lead pricing, inventory, and distribution strategy across all channels Use ADR as a supporting lever in service of occupancy and total revenue Unlock demand through intelligent...

Location: Stormsvlei, Western Cape Lodge Anchor Live-In Position - We are seeking a dedicated and well-presented male Lodge Anchor to join our team at a private luxury lodge. - This is a live-in position, and the successful candidate must be flexible and willing to work irregular hours, as required in the hospitality industry. Key Responsibilities: - Lodge and accommodation cleaning to a high...

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...

🏨 Position 1: Assistant Lodge Manager Job Specification - Previous experience in an Assistant Lodge Manager or similar hospitality management role - Strong leadership, organisational, and communication skills - High attention to detail and problem-solving ability - Excellent administrative and financial awareness - Guest-focused mindset with a hands-on approach - Ability to work under pressure...

<Ø?ß Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp Manager Looking for a dynamic, guest-focused Lodge Camp Manager. P+ Key Responsibilities Welcome and departure notes for guests Daytime check-ins & handling special requests Hosting guests Managing dining setups and main area presentation Leading fun and creative childrens activities Providing exceptional, personalised...

Minimum Requirements Previous senior management experience in a lodge or hospitality environment Strong leadership, communication and people-management skills Excellent administrative and organizational abilities Solid financial understanding, budgeting and reporting experience Hands-on operational experience across multiple lodge departments High attention to detail and strong problem-solving...

Qualifications & Requirements - Grade 12 / Matric certificate - Previous hospitality or lodge experience advantageous - Basic understanding of housekeeping, F&B, or lodge operations - Good communication skills (English essential; additional languages advantageous) - Physically fit and able to perform manual duties - Willingness to work shifts, weekends, and public holidays - Friendly,...

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...

Purpose of the Role To lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards. The role requires a steady leader who protects quality daily, trains teams to work to system, and ensures the guest experience consistently reflects the restaurantâs values. Key...

Duties: Welcome and assist guests with their luggage upon arrival and departure. Transport guests to and from the hotel in a safe and courteous manner. Provide information about the hotels facilities, local attractions, and services. Maintain the cleanliness and organization of the lobby, entrance, and vehicles. Assist with room deliveries and special requests as needed. Ensure the hotels...

Duties: Handle all reservation enquiries and bookings via phone, email, and online platforms Manage bookings for Estate Hotel & Spa and two private villa rentals Process individual, group and conference reservations accurately Capture guest details, preferences, special requests and booking notes with care Coordinate booking information with Front Office, Rooms, Sales and Operations Maintain...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent customer...

Key Responsibilities Operational Finance Partnering - Act as the finance partner to operations and packhouse management, supporting performance and decision-making. - Travel to the packhouse weekly to engage with operational teams, validate information, and support operational reporting. - Develop and maintain operational dashboards and management reporting (throughput, yields, labour/packing...

The ideal candidate will be familiar with working on a wine farm and reside within the immediate area. Responsibilities: - Following up with emails - Capturing tax invoices - Capturing data in MS Excel - Keeping track of expenses - Answering the phone - Communicating with Contractors - Updating wine stock - Compiling reports - Assisting Operations Manager - Attend the management of 5 guest...