RESPONSIBILITIES Claims Data Collection & Analysis Ask questions, collect data from a variety of sources, analyse information and investigate claim. Ensure that the client policy is valid through the appropriate due diligence (such as listening to the policy sales/retention etc. phone conversation. Medically assess the validity of the claim by applying specialist medical assessing skills...
A leading financial services provider in South Africa is seeking a Building Assessor to handle complex insurance claims. The ideal candidate will have a minimum of 5 years experience in the field and 3 years in the Short-Term Insurance Industry. Responsibilities include managing customer complaints and audits, ensuring proper policy interpretation. This role offers a full-time position and...
A leading insurance provider in Johannesburg is hiring a Team Manager for their Claims Contact Centre. This role involves supervising a claims team, ensuring high-quality customer service and effective claims processing. Candidates should have at least 3–5 years of experience within the insurance field and possess strong leadership skills. The company values employee engagement and offers...
A leading transport solutions company is seeking an Administrative Coordinator to manage workshop processes efficiently. This role requires a strong administrative background and attention to detail. You will be responsible for ensuring Warranty and Maintenance claims are submitted correctly and that all related documentation is accurate. The ideal candidate has a Matric or N3 equivalent,...
A prominent retail health company seeks a candidate to handle medical aid rejection queries in Roodepoort. The role involves resolving claims efficiently, updating members on their statuses, and ensuring fast turnaround times for queries. The ideal candidate must possess a National Senior Certificate, excellent communication skills, and familiarity with IT applications. This position is...
A leading banking institution seeks a professional to ensure high-quality customer service in claims processing for medical claims. The role requires assessing claims for validity and managing the daily workflow. Candidates must have a strong background in life insurance and medical claims assessing, with at least 5 years of experience. Proficiency in Microsoft Word and Excel is essential. This...
Industry Automotive/ Car rental Salary +/- R30k to R34k per month ctc Location Isando, Johannesburg Skills Required - Experienced - Proactive - Astute - Exceptionally well organised - Excellent, negotiation skills - Drivers license essential - Credit / criminal and fraud cleared Company Environment - 100% Digital – Swordfish Claims system - Performance & results driven - Small...
To assume the role of Team Leader and contribute to the effective and efficient functioning of the Branch and business. The incumbent will be responsible for managing operational activities, processes, and systems to ensure the smooth running of Funds, while developing strong relationships with key stakeholders and leading a high-performing team. Responsibilities - Experience Required - Minimum...
A leading insurance company is seeking a Field Assessor for Heavy Commercial Vehicle claims in Johannesburg. The role involves investigating claims, determining quantum, and negotiating settlements while ensuring all relevant documentation is managed effectively. Candidates should have a Matric certificate, relevant mechanical qualifications, and a strong background in Heavy Commercial Vehicle...
About the Role Join our dynamic team at a leading specialised insurance provider in Roodepoort! We are looking for a proactive and detail-oriented Claims Consultant. This role is ideal for graduates who are keen to kickstart their careers in insurance, with no prior experience required. Your main focus will be on handling claims efficiently and providing outstanding service to our...
A financial services company in Johannesburg seeks an experienced Proofreader to ensure the accuracy and clarity of all claims documentation. The role involves proofreading various documents, collaborating with team members to enhance content, and ensuring compliance with guidelines. Candidates must have a Diploma or Bachelor's degree in relevant fields, alongside 3–5 years of proofreading...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
A leading insurance company in Johannesburg seeks a highly motivated Team Manager to oversee claims staff within the Claims Contact Centre. Responsibilities include leading a team to ensure efficient claims processing and high-quality customer service. The ideal candidate will have experience in call centers and the insurance industry, with demonstrated leadership skills. This role offers the...
A consulting firm in the automotive sector located in Johannesburg seeks an experienced individual for the Recovery role focused on insured and uninsured claims. Responsibilities include documentation, file preparation, and vehicle assessments. The ideal candidate must possess excellent negotiation skills, be proactive, and have a driver's license. The company is 100% digital and delivers a...
Overview To assess and adjust losses of complex claims for Standard Insurance Limited South Africa to deliver effective and efficient world class customer service and excel in operation financial and service requirements. To manage control and attend to contractor audits authorisations over-mandate upfront assessments customer complaints and enforce correct interpretation of the Homeowners...
A leading specialised insurance provider in Johannesburg seeks a proactive Claims Consultant to join their dynamic team. The role is perfect for graduates wishing to begin their careers in insurance. Key responsibilities include advising policyholders, managing claims processes, and ensuring timely resolutions. Requirements include a completed degree, fluency in English and Afrikaans, and strong...
Position summary Industry: Call Centre Industry Job category: Retail Operations Location: Roodepoort Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction To claim all prescriptions loaded by the pharmacist and resolve medical aid claim rejections, by establishing the reason for the rejections by corrective action Job...
A leading insurance company in South Africa is looking for a Team Manager to oversee a flexible shift team within the Claims Contact Centre. The successful candidate will manage claims processing, ensure high customer service standards, and drive performance metrics. Applicants should have 3-5 years in the insurance industry with at least 2 years in a leadership role. This position is an...
Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, 4 Ellis Street To lead, optimise, and continuously improve the Short-Term Insurance claims call centre operation nationally, ensuring high performance across service delivery, customer experience, cost control, quality, compliance, and people capability. The role is accountable for translating claims strategy into...
Business Segment: Insurance & Asset Management Location: ZA, GP, Johannesburg, Simmonds Street 5 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, and Underwriters by resolving insurance policy queries on Assurance products according to business needs. This role facilitates the development of customer loyalty through customer relationship management and...