Client Experience Manager jobs in Soweto

Job Description: Are you a seasoned recruitment professional looking for a leadership role within a well-established and highly respected Executive Search Firm? MERCS is partnering with a top-tier firm undergoing significant growth, and we are seeking an accomplished Managing Executive/Client Principal to join their dynamic team. About the Firm: With over 30 years of industry excellence, this...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice. Responsibilities - Contribute to cost efficiencies through responsible utilisation of work related...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...

Closing date: 29 January 2026 Job Purpose To design, develop, and deliver high-quality Virtual Reality (VR) experiences that enhance SafetyCloud's learning, training, and compliance solutions. The role combines technical VR development in Unity, creative experience design, client engagement, and project management to ensure world-class immersive learning content. Key ResponsibilitiesVR...

Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 13, 2026 About the role - The Client Experience Executive is a key member of the Carrier Solutions Executive Committee (Exco) and plays a pivotal role in defining, executing, governing, and enhancing the end-to-end client experience within the Carrier Solutions Division of Reflex Solutions. - Working...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

A luxury retail company in Johannesburg is seeking a Louis Vuitton Host to enhance client experiences and maintain brand standards. The role involves welcoming clients, managing appointments, and providing local recommendations. Candidates should have experience in concierge services or hospitality, excellent communication skills, and the ability to multi-task. Join a prestigious team dedicated...

A major financial institution in Johannesburg seeks a highly experienced leader to manage sales and service operations in Commercial Banking. The ideal candidate will possess a relevant honours degree and a minimum of ten years' industry experience, including strong people management skills. Responsibilities include driving financial performance and leading a high-performing sales team. A deep...

Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...

Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...

About the job Client Experience Specialist Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost efficiencies -...

A leading financial institution in Soweto seeks to deliver an exceptional customer experience by aligning services with client needs. Responsibilities include building strong client relationships, analyzing customer data, and providing tailored financial solutions. Ideal candidates are South African citizens with an NQF 4 qualification, 1-2 years of client services experience, and a willingness...

A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...

Head of Sales & Client Experience Delivery About the job Head of Sales & Client Experience Delivery Senior Manager, reports to the MD of the SME business. Experience is required in leading a sales team, leading managers who have teams under them, and digital client journey management. Responsibilities: - Achieve sales and revenue targets and related KRAs. - Lead and mentor the sales team. -...

A leading financial services group in Johannesburg seeks a dedicated professional to deliver exceptional wealth management experiences to Private Wealth clients. Responsibilities include identifying growth opportunities, providing tailored banking solutions, and ensuring compliance with legislative requirements. The ideal candidate will possess strong relationship-building skills and a commitment...

A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...

A leading recruitment firm is seeking a Client Experience Specialist in Johannesburg, South Africa. This role involves developing customer experience frameworks, managing operational and cost targets, and resolving customer complaints. The ideal candidate should possess a Diploma or Degree relevant to customer service, alongside 5-7 years of experience, particularly in the financial services...