Customer Service Manager jobs in Soweto

Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...

Our client in Isando is seeking a Shipping Customer Service Supervisor to manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 3–5 years of experience in customer service, shipping, or logistics, with at least...

Description We are looking for a talented Service Manager - Gauteng and Northwest to join our team specializing in Service for our Distribution Business Unit in Johannesburg, Gauteng, South Africa. In this role, you will make an impact in the following ways: - Manages all operations including service staff and supervisors; resolves most complex business problems for those on the team. -...

Advert reference: uj_ Advert status: Online Apply by: 6 February 2026 Position Summary Industry: Education & Training Job category: Education and Training Campus: Doornfontein Campus Contract: Permanent Remuneration: Market Related EE position: EE Level: Senior Introduction The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy...

Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide...

Job Description Key Performance Outputs Responsibilities The successful candidate will be reporting to the Senior Manager Applications and Electronics and will be responsible for but not limited to the following: - Monitor all events that occur in the Airport Applications and Electronic Systems environment to allow normal operations and detect and resolve or escalate exception conditions. -...

Description Key Performance Outputs The successful candidate will be reporting to the Senior Manager Applications and Electronics and will be responsible for but not limited to the following: - Monitor all events that occur in the Airport Applications and Electronic Systems environment to allow normal operations and detect and resolve or escalate exception conditions. - Responsible for the...

At PwC's South Africa Technology & Innovation Centre (SATIC), a hub for technological advancement and innovative solutions, the Senior Manager, Business Service L&D for the UK territory is responsible for leading the senior stakeholder engagements and daily operations of the Learning & Development practice, this role involves managing a diverse team and fostering an inclusive, engaging culture....

Job Title: Senior Service Request Manager | Contract: 12 months - renewable | Domain: Banking We are looking for a Senior Service Request Manager to join our Global Markets project team. In this role, you will focus on managing continuous service request flow in an Agile/Kanban environment. You will be the interface between business stakeholders and delivery teams, managing demand, defining...

Duties and Responsibilities: During this internship, you will be developed in the following core competencies: - Investigative Mindset: Assist in conducting investigation through gathering and analysing evidence, review processes flow and identify red flags. - Legal & Ethical Acumen: Learn how to apply legal principles and internal policies to real-world ethical dilemmas and investigative...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Overview Hire Resolve’s client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients. Responsibilities: Manage a...

Career Area Product Support Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make...

About The Job What is our client? At our client, we're revolutionising the way chiropractic clinics acquire new patients. We make chiropractors' lives easier by automating patient acquisition with AI and helping clinics grow sustainably. What will you do as a Customer Success Associate? You'll be the person responsible for helping our clients get the most out of their our client...

Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...

We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...