Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide...
A leading cleaning services company seeks a Facilities Manager to implement and manage cleaning solutions in Soweto. This role involves ensuring service delivery per the Service Level Agreement (SLA), auditing service quality, managing staff performance, and fostering relationships with clients. Ideal candidates will have a Diploma in Property Management or a related field, experience in...
Discovery – Clinical Systems & Healthcare Services About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best....
Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key Responsibilities : Service Management &...
A governmental organization in Johannesburg is seeking a Director for the Chief Directorate: ICT Infrastructure. The successful candidate will lead IT alignment to business needs, overseeing compliance with service levels and managing vendor relationships. A qualification in IT, Business Management, or related fields, coupled with 5 years of managerial experience, is essential. This role offers a...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
IT Operations and Service Delivery Manager About the job IT Operations and Service Delivery Manager IT Operations and Service Delivery Manager - 12 Month Contract - Matric (Grade 12) - Bachelor's degree in IT, Computer Science, or a related field. (Related technical qualifications, based on technical assessment outcome) - Minimum of 5 to 8 years of experience in IT operations, with at least 3...
Overview Job Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service Responsibilities - Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work - Drive sales across product...
A recruiting firm is seeking a Service Delivery Lead in Johannesburg, South Africa. This role entails overseeing the success of client delivery operations, managing service delivery teams, and ensuring client satisfaction. Candidates should have 3-5+ years of experience in a leadership role, with a proven track record in improving processes and delivering results through effective team...
A leading marketing agency in Johannesburg seeks a Client Service Manager to co-own client portfolios alongside a Senior Manager. Responsibilities include managing day-to-day client delivery, ensuring quality brief execution, and tracking performance metrics. The ideal candidate has over 3 years in a client-facing role and a degree in marketing. Strong interpersonal skills and the ability to...
Job Location: Randburg, Gauteng, South Africa Application Deadline: February 13, 2026 Job Description - To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service - Provide operational support related to activities and initiatives that contribute to the overall growth and...
A leading IT software development company in Johannesburg is seeking a Service Delivery Executive to standardise and optimise service delivery processes. The ideal candidate will have a strong background in service delivery leadership, excellent communication skills, and a Bachelor’s degree in a relevant field. Responsibilities include ensuring client satisfaction, managing Service Delivery...
A leading Managed Services provider in Johannesburg is looking for a Service Manager to oversee the operational health and performance of clients' cloud environments. The ideal candidate will blend cloud expertise with exceptional customer leadership skills and hands-on team management experience. Key responsibilities include overseeing daily cloud operations, leading technical teams, and...
A leading fintech service provider in Johannesburg is seeking a Service Delivery Manager to manage teams and ensure stable production services. The role involves incident management, system monitoring, and driving automation practices. Candidates should have experience with monitoring tools like BMC Helix and knowledge of DevOps methodologies. This position requires strong analytical skills and a...
A leading IT software development company in Johannesburg is seeking a Service Delivery Executive to optimize service delivery processes and enhance client satisfaction. The ideal candidate should possess strong leadership capabilities and a Bachelor’s degree in a relevant field with substantial experience in service delivery. This role aims to standardize service practices while maximizing...
A technology-driven IT firm is seeking an IT Service Delivery Manager to ensure high-quality IT service delivery. Candidates should have a minimum of 3 years in IT service delivery and possess an IT degree or diploma. Responsibilities include managing service performance, resolving incidents, and liaising with vendors. The role offers a competitive salary, a hybrid working model, and...
A recruitment agency seeks an experienced IT Manager to oversee and maintain IT infrastructure in Johannesburg. The role requires a bachelor's degree and ITIL certification, alongside seasoned experience in client services and network management. You will be responsible for ensuring operational efficiency, supporting enterprise IT customers, and managing service delivery. Join a team-oriented...
About The Role The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff resources, as well as month-end financial services. This role includes building and managing teams,...
About Sybrin Sybrin is a leading IT software development company specialising in innovative solutions tailored to meet the evolving needs of businesses across various sectors. Our mission is to empower businesses with cutting‑edge technology solutions that drive efficiency, enhance customer experiences, and facilitate growth. At Sybrin we pride ourselves on delivering high‑quality products and...
A recruitment agency seeks an experienced IT Operations and Service Delivery Manager for a 12-month contract in Johannesburg, South Africa. The role involves overseeing service delivery, managing incidents, and collaborating with cross-functional teams to enhance service quality. Candidates should have a Bachelor's degree in IT or a related field, with 5-8 years of relevant experience, including...