Patient Experience Manager jobs in Stellenbosch

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

*Purpose Statement * - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted...

A healthcare institution in Paarl is looking for a qualified nurse to provide safe and quality nursing care. Responsibilities include delivering care in collaboration with a multi-professional team, managing patient safety risks, and maintaining accurate nursing records. Candidates must hold a Degree/Diploma in General Nursing, with preference given to those with additional qualifications. The...

The Patient Administrator will improve operational efficiency, optimise financial performance, and enhance patient experiences. The administrator will be responsible for all aspects of patient administration–admission, medical aid communication, authorisation, billing and general administrative tasks. The team member will have an obligation to clearly communicate with patients, assist the...

A leading global retailer in Bellville is seeking a Store Manager to lead a team dedicated to creating exceptional retail experiences. The ideal candidate will coach the management team to prioritize customer engagement and manage store operations effectively. This role not only offers a competitive salary but also perks such as a 50% discount on brands and wellness support. Join us to inspire...

A prominent retail company is seeking a Store Manager in Paarl, Western Cape. The role involves leading store operations, maximizing financial performance, and ensuring a high standard of customer service. Candidates should possess a strong retail background, relevant management experience, and the ability to drive sales. With a commitment to developing staff and maintaining strong stakeholder...

A leading retail brand in Paarl seeks an experienced Store Manager to oversee team performance and sales goals. The role includes managing daily operations, training staff, and ensuring excellent customer experiences. Ideal candidates have a minimum of five years in management, strong sales focus, and experience in premium brands. Competitive salary and benefits include medical aid, insurance,...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

Your Purpose... - To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable - To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every...

Minimum Requirements:- Must have a minimum 5 Years Hotel Management within a 5 luxury or boutique hotel property:- Salary R45k - R50k depending on experience:- Regret no virtual interviews.:- Tertiary qualification in Hospitality or Hotel Management:- Valid driver's license:- Fully vaccinatedJob Scope:- Direct the full operations, service logistics and activities of the Hotel Team to ensure that...

Your Purpose...- The Exercise Experience Manager is all about building dynamic, inclusive communities where our members feel inspired and supported to achieve their wellness goals. You’ll be the guide, ensuring every member finds the right products, services, and fitness tribes that suit them perfectly. It’s about creating fun, personalized experiences that keep our members engaged and coming...

Overview Job Title: Central Financial Accountant Location: Central office Description: We are seeking a skilled and experienced Central Financial Accountant to join our team. The ideal candidate will have significant experience in the food industry and a strong understanding of financial principles and practices. Responsibilities: Manage all aspects of financial accounting, including...

A leading wellness organization seeks a Club Experience Manager in Durbanville, South Africa. The role focuses on enhancing member experiences through effective management and leadership of wellness strategies. Candidates should have experience in the health and fitness sector and possess a strong customer service orientation. Responsibilities include leading teams, monitoring satisfaction...

The Medical Receptionist serves as the first point of contact for patients, visitors, and healthcare professionals in a medical facility. This pivotal role combines exceptional customer service skills with administrative competence to create a welcoming and organised environment. The Medical Receptionist is responsible for managing appointments, handling patient inquiries, maintaining accurate...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...

The Patient Administrator will improve operational efficiency, optimise financial performance, and enhance patient experiences. The administrator will be responsible for all aspects of patient administration–admission, medical aid communication, authorisation, billing and general administrative tasks. The team member will have an obligation to clearly communicate with patients, assist the...