administrator customer experience jobs in Tokai

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

A fast-growing customer experience company in Cape Town is looking for a Customer Experience Executive who speaks Arabic. The ideal candidate will have a passion for excellent customer service, experience in customer-focused roles, and the ability to manage customer complaints effectively. This full-time role offers the chance to be part of a supportive and ambitious team, working towards...

A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...

A retail company in Cape Town is seeking a Sales Advisor for their store. The role focuses on exceptional customer service and driving sales through effective cross and up selling. Candidates should have experience in cosmetics and ideally possess retail experience. Responsibilities include creating an appealing shopping environment, maximising sales through promotions, and ensuring excellent...

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

A vibrant customer-focused company based in Cape Town seeks a Customer Service Assistant to enhance customer experiences. In this role, you will be engaging with customers through various channels, managing queries with care, and supporting the team with administrative tasks. Candidates should have over two years of experience in customer service or related fields, along with strong...

A leading automotive service company in Cape Town is seeking an Administrator: Service Advisor. This role requires providing exceptional customer service, scheduling appointments, and maintaining records effectively. The ideal candidate should have a high school diploma, strong communication and organizational skills, as well as experience in customer service. Proficiency in Microsoft Office is...

A leading customer service company is seeking individuals to manage customer inquiries and ensure satisfaction. Responsibilities include handling inbound calls and emails while maintaining detailed records. Ideal candidates will have a Grade 12 certificate, experience in a customer service role, and strong administrative skills. The position offers a supportive environment with opportunities for...

A leading retail hardware company in Mitchells Plain is seeking a Customer Experience Administrator to ensure exceptional service across customer touchpoints. You will handle enquiries and complaints, assist with quotes and maintain customer profiles. The ideal candidate has 1 year of relevant experience, strong communication skills, and is available to work retail hours. This is an entry-level...

A leading retail company is seeking dedicated Customer Service Advisors in Cape Town. Candidates should excel in customer service, possess strong numeracy and interpersonal skills, and be target-driven. Responsibilities include managing customer interactions, processing transactions, and ensuring administrative accuracy. Applicants should have Matric and relevant experience in finance and...

An innovative customer service provider in Cape Town is seeking a Customer Experience Sales Specialist to elevate service and sales. The specialist will engage with customers across various platforms and maximize order values through skilled sales techniques. Ideal candidates have over a year of remote sales and customer support experience, and familiarity with e-commerce is essential. This role...

A prominent specialty retail company in Century City is seeking a Key Holder to enhance customer experience through exceptional service. This role involves partnership with Store Management, supervising Sales Associates, and maintaining brand standards. Candidates should have 2-4 years of retail sales experience, effective communication skills, and availability for varied shifts. A competitive...

A leading global security authority is seeking a Customer Experience Specialist fluent in Hebrew to join their team in Cape Town. This role involves engaging with customers, executing validation processes, and analyzing test data for compliance. Candidates should have customer service experience, excellent communication skills, and proficiency in Microsoft Office. The position offers benefits...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

A leading wellness and fitness organization is seeking a Customer Service Agent in Cape Town, South Africa. This full-time entry-level role involves providing effective customer service through telephonic and written correspondence. Candidates should have excellent communication skills, experience in a contact centre, and a Matric qualification. The role includes capturing data, resolving...

A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including...

A leading homeware retailer is seeking a motivated individual in Cape Town to enhance customer interactions and drive sales activations. Responsibilities include managing the full customer journey and providing actionable feedback to improve store processes. The ideal candidate must have a Grade 12 qualification, at least a year of retail experience, and a clear criminal record. A positive...

A leading BPO company is seeking a Spanish Speaking Customer Service Consultant to provide excellent service to Spanish-speaking customers. Responsibilities include answering inquiries, troubleshooting, and promoting products. Candidates should possess strong communication skills and previous customer service experience. The position requires working hours aligned with the United States time...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

A leading customer service firm is seeking a Customer Services Team Lead in Cape Town, South Africa. This role involves team leadership, developing customer-centric strategies, and ensuring excellent service delivery. The ideal candidate will have over 2 years of experience in a call center environment and a strong commitment to customer satisfaction. You will oversee a team of agents, enhance...