client retention jobs in Umhlanga

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...

We have the PERFECT job for you. Are you ready to develop skills that will last you a life time? Keep Reading. As a Retention consultant you will be the voice of our fortune thousands clients. Responsibilities: - Growing current clients portfolio - Identifying cross selling opportunities and provide leads - Delivering excellent clients service - Servicing of dedicated clients - Proccesing of...

A leading financial services provider in KwaZulu-Natal seeks motivated professionals to attract and retain clients by selling financial products. Candidates must have strong computer literacy and fluency in English, with a preference for those holding an undergraduate degree. Responsibilities include understanding clients' financial needs, selling appropriate products, and meeting sales targets....

About the job Account Manager: Retention/Freight Forwarding Purpose: To build and maintain a strong business partnership with new and existing customers, consciously looking for value adding opportunies to improve and develop current client solutions. Duties and responsibilities: - Presenting and implementing rates increases with clients, be they on an annual or ad hoc basis - Supply...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Location: Durban Job Posting Title: Manager, Regional Retention, Road Logistics Time Type: Permanent SUMMARY The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and long-term business loyalty. Job Related Requirements - Must have 3+ years' experience in a...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 13, 2026 SUMMARY - The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and long-term business loyalty. Job Related Requirements - Must have 3+ years' experience in a Sales...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for a Retention Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible for managing SMS and Email campaigns tailored to both active and dormant users,...

Location- KZN Durban- On-site- Job Family- SALES AND SERVICES- Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical- FAIS Affected- FAIS Affected - YesJob Purpose- To design and implement customer retention strategies to increase loyalty and retain business on short and long term insurance products.Responsibilities: - Analyse customer feedback, negotiate with...

Job Description: IT Sales & Retention Consultant Location: Westlands, NairobiHours: Full Time Company Overview Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony. This dynamic environment offers significant opportunities for career progression and professional development. Role...

We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy. This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You...

An exciting opportunity awaits a seasoned Commercial Lines Underwriter at a forward-thinking firm. This role involves ensuring that the insurance needs of clients are met and exceeded, maintaining strong relationships while managing policy renewals and administration. The ideal candidate will have a strong background in underwriting, excellent communication skills, and a detail-oriented approach....

A financial services company in Durban seeks a motivated professional to enhance clients' financial wellness through empowerment and education. The role involves selling products, providing after-sales service, and ensuring client retention. Applicants should have at least 2 years of sales/customer service experience, preferably in the insurance sector. A Matric qualification is required, and...

Job Description To provide an exceptional experience to private clients focused on foundational wealth creation, accumulation, and protection strategies. Enhance client engagement and loyalty by applying contextual Money Management principles, driving growth in the Vertical Sales Index (VSI), and fostering long-term client retention and entrenchmentHello future Private Advisor Welcome to FNB,...

A financial services provider in KwaZulu-Natal is seeking a motivated individual to attract, acquire, and retain clients by selling financial products. This role emphasizes understanding client needs and providing tailored solutions. Candidates should have at least 5 years of experience if they hold a matric certificate or 1-2 years with an undergraduate degree. Strong sales skills and computer...

Overview Join our high-performing team and lead the way in driving operational excellence and sales success. We’re looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You’ll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service – all while leading and...

A recruitment agency is seeking an Account Manager in Durban, KwaZulu-Natal, to enhance client relationships in freight forwarding. The successful candidate will need a minimum of 3 years' experience in the industry and strong knowledge of both local and international logistics. Responsibilities include managing rates, improving client solutions, and ensuring compliance with payment terms. This...

A leading financial services company in Durban is seeking a skilled professional to manage high-level client queries and enhance retention strategies. The role involves implementing service recovery measures, liaising with various departments, and providing timely feedback on escalated issues. Candidates should have at least 3–5 years of relevant experience, strong business communication, and...

A leading financial services provider in South Africa is looking for a motivated individual to attract, acquire, and retain clients through effective sales of financial products. Candidates should have a Matric/N4 qualification, with 5 years experience or 1-2 years with an undergraduate degree preferred. Strong computer literacy and fluency in English are essential. The role emphasizes client...

A prominent financial services provider in Durban is looking for a dedicated sales professional to attract, acquire, and retain clients by promoting financial products. The role requires a minimum of 5 years of relevant experience or 1-2 years with an undergraduate degree. Candidates should possess strong computer skills and fluency in English. Responsibilities include engaging clients, selling...