continuous improvement manager jobs in Umhlanga

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 28, 2026 Responsibilities - We have an amazing opportunity for x5 Continuous Improvement Officers to be based in Umhlanga, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible to monitor daily operational activities and to report any...

A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs. The Compliance Manager will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full compliance with internal policies,...

Duties, responsibilities and experience: - Manage a IT team in South Africa - Ensure control of the incidents / Service Requests are in line with SLAs - Act as the principal contact for incidents / escalations / updates in Durban - Define and Deliver process improvements aligned with best practice and business objectives - Ensure team have resource available to support business operations -...

Purpose of the role The Senior Operations Manager is responsible for the day-to-day execution and performance of assigned sales campaigns, ensuring alignment with strategic objectives defined by the Head of Sales Operations. This role bridges strategy and execution by managing people, driving performance, and collaborating cross-functionally with Recruitment, Training, QA, and IT to deliver...

Retail Assistant Warehouse Manager Umhlanga, KZN Our client in the retail industry is looking for an Assistant Warehouse Manager who will be based in Umhlanga, KZN. We need a dynamic and driven individual with a continuous improvement mindset who has the character to deliver. This is a demanding position that will suit a hands-on, high energy and output-based individual. This position will suit...

Sales & Client Success Manager Location: Umhlanga Department: Sales & Client Strategy We're looking for a Sales & Client Success Manager to lead a high-energy call center sales team focused on achieving targets, driving revenue growth, and delivering exceptional client experiences. This is a results-driven leadership role for someone who thrives on motivating teams, improving sales performance,...

Executive Career Opportunity: Senior Financial Manager CA(SA) Location: Umhlanga, KwaZulu-Natal Industry: Business Process Outsourcing (BPO) / Multi-Entity Financial Services Salary: Market Related Start Date: ASAP Are you a strategic and highly experienced Chartered Accountant (CA(SA)) with 4-5 years of post-articles experience, ready to lead the entire finance function for a high-growth,...

Strategic Project Planning - Develop and implement strategic project plans that align with organizational goals. - Provide oversight for multiple projects within the portfolio. Leadership and Team Development - Lead and inspire cross-functional teams, fostering a culture of collaboration and excellence. - Mentor and develop project management staff. Stakeholder Management - Engage with key...

Our client is seeking an experienced and results-driven Senior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting, scheduling, real-time monitoring, and...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

ROLE PURPOSE To implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA. MAIN OUTPUTS - Responsible for driving integrated Facilities Management (FM) services and strategy for the Client - Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA) - Implementation of an effective...

Acquisition Manager – Playa Bets Company Overview Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting and casino gaming. We are committed to delivering exceptional entertainment experiences to our customers while maintaining the highest standards of responsible gaming. As we continue to expand our market presence, we are seeking a results-driven...

The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting, scheduling, real-time monitoring, and improvement initiatives to ensure the call centre operates effectively and maintains high-quality customer...

BUSINESS SOLUTIONS MANAGER UMHLANGA R60 000 PM Finance/Accounting Umhlanga, Durban – KwaZulu Natal BUSINESS SOLUTIONS MANAGER Our client in the Financial Sector Industry is seeking an experienced Business Solutions Manager to join their team in Umhlanga, Durban. Salary – Market Related Job Purpose: As a Business Solutions Manager, you will play a leading role in the management of several...

Job Title: Clinician Engagement Manager Employment Type: Full-time, permanent Reporting To: Regional General Manager Location: KwaZulu-Natal Role Summary: The Clinician Engagement Manager will be responsible for the operational implementation of the Groups Consistency of Care (CoC) strategy. The (CoC) strategic pillars include Perception of Care, Clinician Engagement, Quality and Safety of...

Assistant Warehouse Manager Umhlanga Our client in the retail industry is looking for an Assistant Warehouse Manager who will be based in Umhlanga, KZN. We need a dynamic and driven individual with a continuous improvement mind-set who has the character to deliver. This is a demanding position that will suit a hands-on, high energy and output-based individual. This position will suit someone who...

Product Strategy & Vision - Define and own product strategy and roadmap aligned to business objectives and strategy. - Identify and prioritise opportunities that drive growth, efficiency, and customer value across interconnected products and platforms. - Balance short-term delivery with long-term strategic investments. - Translate business objectives into clear product outcomes, success metrics,...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Job Title: Theatre Unit Manager Emplyment Type: Full-time, permanent Location: Umhlanga, KwaZulu-Natal Role Summary: The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...