needs analysis jobs in Umhlanga

The role We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will own the leading and managing of operational teams to support our clients across multiple industry verticals, ensuring efficiency, productivity, and exceptional CX delivery through achievement of key performance targets and...

Overview Territory Executive. Function: Food Solutions CD. Reports to: Regional Sales Manager - Territory. Scope: Local. Location: Remote (Eastern Cape), South Africa. Terms & Conditions: Full time. About Unilever With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve...

A leading financial service provider in Umhlanga Rocks is seeking an External Sales and Service Advisor. The role focuses on delivering exceptional customer experiences by understanding clients' needs and applying effective sales processes to achieve targets. Ideal candidates possess an NQF Level 5 qualification and have strong skills in relationship building and market analysis. Join a dynamic...

We Want You Design with impact. BET Software is looking for an Intermediate UI/UX Designer to bring creativity and innovation to our Marketing Team in Durban. In this role, you’ll craft seamless digital experiences, ensuring every interaction is intuitive, engaging, and user-friendly. Collaborating with product owners, developers, and marketers, you’ll shape the look, feel, and functionality of...

Organisational Development & Learning Practitioner The Organisational Development & Learning Practitioner will drive business effectiveness by designing and delivering impactful learning and OD interventions. Organisational Facilitation and Training Delivery: (70% of role) - Facilitate impactful learning experiences, including workshops, focus groups, team effectiveness sessions, and...

Overview We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for establishing, building and maintaining strong relationships with restaurants, hotels, canteens and everything on-con. Responsibilities - Customer Acquisition & Retention: Identify, target, and onboard new clients; Maintain and strengthen relationships with...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

R 15 000 - R 35 000 Basic Plus Commission (+ Pension Fund + Group Life + company fuel card) Sales Executive – Hillcrest We are seeking a driven and experienced Sales Executive with a proven background in the Office Technology / Office Automation / Telecommunications sector. This role is suited to a confident sales professional who excels at generating new business, managing client...

About the Role - To sustainably enhance the employee relations capability of the organisation. - To function across the employee relations value chain in accordance with the daily, weekly, monthly and quarterly objectives. - To establish lean, agile and cost‑effective mechanisms to mitigate dispute resolution. Responsibilities - Provide advisory in relation to misconduct, operational...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Berghshire Wealth Authorised Principal at Berghshire Wealth Berghshire Wealth is one of Sanlam’s biggest BlueStars, with national coverage in 4 provinces. Our team of financial planners is dedicated to providing expert guidance that enables our clients...

Responsibilities and Duties - Monitor phone queues, email queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels. - Consult with call centre management to determine best course of action to fill resource needs/maintain service levels. - Maintain consistent communication with the Client’s Forecasting & Planning...

Job Title: Inbound Sales Representative Do you always put your customers first? Are you a natural-born salesperson? Want to work for a great company with amazing benefits? If your answer is YES, YES, and YES, you should join our Inbound Sales team. Job Responsibilities: - Explain to customers the offer and the product benefits. - Conduct needs analysis, understanding the client’s requirements...

Credit Reporting Analyst Our client is looking for a Credit Reporting Analyst to join their team. Duties & Responsibilities Key Purpose: To develop, manage and monitor relevant reporting models, to provide advanced analytical support, to critically analyze and advise the department on data driven insights and trends, and create and maintain accurate data, dashboards, and management...

Overview A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs. The Compliance Manager will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full compliance with internal...

As the Change and Comms Specialist for Payroll Transformation As the change and comms specialist for payroll transformation, you will play a pivotal role in guiding and landing payroll changes in markets. You will need to enable seamless and sustainable change whilst ensuring business continuity throughout the change journey. You will be responsible for implementing the Global Payroll...

Overview We are seeking a commercially and operationally astute Finance and Process Improvement Analyst with strong SQL, BI, and data analytics capabilities to join our Financial Operations and Business Intelligence division. This role combines business process re-engineering, gap analysis, and solution management with financial and commercial insight, enabling data-driven decision-making...

Credit Reporting Analyst Our client is looking for a Credit Reporting Analyst to join their team. Duties & Responsibilities Key Purpose To develop, manage and monitor relevant reporting models, to provide advanced analytical support, to critically analyze and advise the department on data-driven insights and trends, and create and maintain accurate data, dashboards, and management...

Job Title: Inbound Sales Representative Do you always put your customers first? Are you a natural-born salesperson? Want to work for a great company with amazing benefits? If your answer is YES, YES, and YES, you should join our Inbound Sales team. Job Responsibilities: - Explain to customers the offer and the product benefits. - Conduct needs analysis, understanding the client’s requirements...

- Identify relevant sources of data from which to draw information. - Agree report specification and format with line manager, operation and client. - Gather and collate information into a report and ensures accuracy. - Create visual and insightful dashboards, appropriate for the defined audience. - Deliver reporting requirements in a timely manner. - Facilitate the process of information...

The role holder supports various Conveyancing matters, and will be based in the Durban office. Primary responsibilities include reviewing property information packs, attending to property searches and title checks, preparation of property reports, and attending to Registry requisitions for completing registration. The role holder will need to possess good communication skills for constant...