result analysis jobs in Umhlanga

The role We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will own the leading and managing of operational teams to support our clients across multiple industry verticals, ensuring efficiency, productivity, and exceptional CX delivery through achievement of key performance targets and...

Responsibilities Birkenstock Gateway is looking for a store Manager to join their team. Well-Established international brand in the footwear industry is looking to employ someone in the role of Store Manager, to join their dynamic team. The successful candidate will be leading the merchandising and sales in the Birkenstock Store according to the purpose, vision and values whilst managing...

Our client is an established group of companies in the logistics industry, specializing in container depots and expanding into other areas of logistics. They are seeking a Senior Finance Executive with exceptional technical and problem-solving skills, a proactive approach to work, and a proven ability to deliver results. The role involves managing accounting records, financial management,...

Key performance areas: - Monitor phone queues, email queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels. - Consult with call centre management to determine best course of action to fill resource needs/maintain service levels. - Maintain consistent communication with the Client's Forecasting & Planning Team to...

Role Purpose The Junior Manager is a hands-on leader who thrives in high-pressure, fast-paced environments. You will be responsible for leading, coaching, and driving performance across a specialist non-voice team (Customer Operations, Trading & Risk, or Tech Support). Your role is to create a culture of energy, discipline, and accountability while ensuring KPIs and compliance standards are...

RPO's client is seeking a Property Finance Consultant to actively engage in prospecting potential home loan clients by leveraging lead providers (Estate Agents, Bond originators, direct to client) and direct marketing, utilizing needs analysis-based selling techniques. Responsibilities: - Source Potential Leads: - Utilize proactive and reactive prospecting methods. - Develop a robust network...

Our client is seeking an experienced and results-driven Senior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting, scheduling, real-time monitoring, and...

iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses...

Company Description ContactPoint360 is a global leader in transforming customer experiences into tangible business growth. By integrating AI-powered efficiency with empathetic human engagement, we support high-growth brands and Fortune 500 companies with tailored omnichannel solutions. With 12 delivery centers in 11 countries, we serve clients 24/7, 365 days a year, in over 31 languages....

Job title: Senior Sales Consultant Location: Umhlanga, South Africa Working Pattern: Hybrid Contract Type: Commissions only Company Vicit Limited is a growth advisory consultancy in the Enterprise Performance Management (EPM) industry dedicated to helping founders and business leaders of software and consulting firms navigate the many pitfalls that can befall them on their journey to growth...

Acquisition Manager – Playa Bets Company Overview Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting and casino gaming. We are committed to delivering exceptional entertainment experiences to our customers while maintaining the highest standards of responsible gaming. As we continue to expand our market presence, we are seeking a results-driven...

Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA Disclaimer As an applicant, please verify the legitimacy of this job...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. Job Description:iKhokha is seeking an Inbound Sales Specialist to...

Introduction- Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.Disclaimer- As an applicant, please verify the legitimacy...

Leading Financial Institution seeks motivated analytical individual to manage their dynamic actuarial team. This role is long term insurance industry. As such, the person must be responsible for determining an implementing the full insurance risk strategy and this will ensure the company complies with the SAM legislation. The individual will need to execute all necessary changes in business to...

The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and sales performance goals. On...

Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. Job Description:As a Senior Payments Integration Tester within the...

Key purpose: To manage a team of planners to deliver the planning and real time cycle for operational accounts, delivering cost effective resource models that ensure financial as well as operational performance. Duties and responsibilities: - Overall responsibility for capacity plans, FTE plans, attrition analysis and recruitment numbers - Design, implement and distribute shift patterns and...