Senior Operations Associate jobs in Umhlanga

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek. Harnessing...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

The role We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will own the leading and managing of operational teams to support our clients across multiple industry verticals, ensuring efficiency, productivity, and exceptional CX delivery through achievement of key performance targets and...

Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...

JOB DESCRIPTION Job Requirements Job Profile Summary The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This...

Senior Associate: Enterprise Risk (Internal Audit)Why should I work for EY in Risk?EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team up to deliver on our promises to all of our stakeholders. In so...

Job Description: Supports the day to day operations of the Branch ensuring all orders are picked accurately. The Quality Control Associate uses the Ship Ticket Audit software to audit each order for accuracy. It is also their responsibility, after the order is audited, to get the order ready for shipment. This includes organizing the pallet or box in a way that does not damage the material and...

ROLE PURPOSE To implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA. MAIN OUTPUTS - Responsible for driving integrated Facilities Management (FM) services and strategy for the Client - Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA) - Implementation of an effective...

SplashOut has an exciting opportunity available for an Operations Manager (Signage) to be based at Umhlanga, Durban. The successful incumbent will be responsible for improving efficiency and increasing departmental profits while managing the company's overall operations and overseeing several departments such as sales, manufacturing / procurement. Provide support to the Commercial...

We’re on the hunt for a Head of Country Operations (UK). Are you passionate about driving operational excellence, building high-performing teams, and leading strategic growth across the United Kingdom? Do you thrive in a dynamic, innovative environment where collaboration and results matter? If so, we’re eager to learn more about you! As Head of Country Operations (UK), you will: - Drive...

Role Purpose The purpose of the role is to act as a lead in helping to shape the collection, management, and use of data for key business functions. The job holder will be required to drive the connecting of appropriate 'back of house' technology to deliver customer solutions and service satisfaction while leveraging these capabilities to drive valuable MI and insights for management. Job...

A leading recruitment firm seeks an experienced Senior Operations Manager based in Durban, KwaZulu-Natal. This role is critical for maximizing client satisfaction and profitability, leading a large team of agents. The ideal candidate should have a Matric qualification and a minimum of 5 years' senior leadership experience in the International BPO sector. The position involves ensuring high...

A digital marketing agency in Durban is seeking a Senior People Systems and Operations Manager to optimize HR systems and processes. The role involves managing the HR technology stack, ensuring data quality, and driving process improvements. Ideal candidates will have hands-on experience with Sage People, excellent data analysis skills, and the ability to enhance operational efficiency. This...

Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

A leading service provider in Umhlanga Rocks is seeking a Senior Operations Manager to optimize BPO and sales delivery teams. You'll focus on revenue growth, improve efficiency, and develop a high-performance team. The ideal candidate has at least 5 years in sales operations, with strong analytical and stakeholder engagement skills. Benefits include comprehensive health insurance and access to...

A top talent recruitment agency is seeking a Senior Operations Manager based in Durban. In this role, you will deliver operational and commercial performance metrics by managing a team of Operations and Team Managers. Key responsibilities include achieving KPIs, maintaining client relationships, and driving a sales culture. Ideal candidates have a Matric qualification and experience in BPO...

The Senior Operations Manager is accountable for growing and maximising the profitability and satisfaction of existing and new client relationships through a team of up to 300 agents, led by Operations Managers and Team Leaders. This role is central to creating a high-performance culture where teams are engaged, valued, recognised, and rewarded for consistent performance. Delivery of contractual...

Technology Consulting, Senior Manager / Associate Director IT Audit Our national practice assists clients in providing IT audit services in support of our financial audits. We also provide IT governance and IT risk related services to a variety of clients and particularly in the Financial Services, Oil & Gas, Retail and government sectors. The opportunity Our structured career framework means...

Job Description: Supports the day to day operations of the Branch providing order and delivery services. Responsible for all aspects of warehouse functions including the receiving, storing, handling, shipping and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion. This is a safety-sensitive position, the ability to work in a constant state...