Shared Services Manager jobs in Umhlanga

A leading recruitment agency seeks a senior finance leader in Durban for a pivotal shared services role. This position demands a CA(SA) with strong operational and strategic capabilities, responsible for improving cost efficiency and governance in finance operations. The ideal candidate will drive enhancements in the quality and reliability of financial services within a complex group...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

A dynamic retail company seeks a results-driven Store Manager in Umhlanga Rocks. This role requires a proven background in retail management and strong leadership abilities. You will drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate must possess excellent communication skills and a passion for retail excellence. This position...

General Product Manager The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spans: - Motor Products - Medical Products - App based security services - Communication Products We are looking for a General Product Manager to provide enhancement and oversight of our existing product lines with core focus...

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Description: The Group is looking for a graduate with minimal work experience to join Santova Financial Services in our Umhlanga Office. This oppportunity will facilitate practical hands-on experience as well as an in-depth exposure to all facets of short-term insurance focusing on niche as well as general markets and select candidates may also participate in the Company's development of new...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

External Sales and Service Advisor OBR page is loaded## External Sales and Service Advisor OBRlocations: Umhlangatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 29, 2026 (5 days left to apply)job requisition id: R45102# Job DescriptionTo deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide...

A leading financial services company based in Umhlanga Rocks is seeking an External Sales and Service Advisor to enhance customer experience by providing tailored banking solutions. The ideal candidate will possess a recognized FAIS qualification and demonstrate strong skills in client relationship management, sales processes, and market analysis. This full-time role offers opportunities for...

External Sales and Service Advisor OBR page is loaded## External Sales and Service Advisor OBRlocations: Umhlangatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 29, 2026 (6 days left to apply)job requisition id: R45102# Job DescriptionTo deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide...

Customer Service and Marketing Associate Umhlanga. Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role, you’ll play a key part in delivering outstanding customer...

Description Description: RPO Recruitment’s client, a well-established and reputable consulting engineering firm in KwaZulu-Natal, is currently seeking to employ an experienced Electrical Engineer or Technologist who can bring significant expertise and enhance the already impressive achievements of their successful team in Durban. Requirements: - BSc/BEng or BTech degree in Electrical...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

A leading recruitment agency is seeking a skilled Financial Manager for a strategic role in Durban. This position demands overseeing centralized finance operations to ensure accuracy and compliance. Ideal candidates will have solid experience in financial management, proficiency in SAP, and a proven ability to lead teams for process improvement. This opportunity allows you to significantly impact...

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving...