This position is pivotal in creating truly exceptional customer interactions. With a focus on genuine care and attention, the role prioritizes customer satisfaction at every stage of the journey, from pre-travel preparations to the adventure itself. These experts craft unforgettable experiences that not only exceed expectations but also leave each guest feeling personally valued and...
A leading global technology company is hiring an Arabic speaking Client Support Specialist in Cape Town. You will manage Enterprise Premium Support clients, addressing their unique needs. The ideal candidate holds a Bachelor's degree and has 2+ years in SaaS client support, with strong communication skills in English and Arabic. Join a dynamic team dedicated to enhancing customer experiences...
A leading financial services provider in Paarl is looking for a Branch Consultant/Financial Advisor to deliver sound financial advice and enhance client satisfaction. The role involves managing client relationships, ensuring compliance with regulations, and increasing market share through strategic client interactions. The ideal candidate should possess a matric qualification and relevant...
POSITION OVERVIEW Client Experience Experts are pivotal in ensuring exceptional customer interactions. They prioritize customer satisfaction throughout the entire journey, from pre-travel preparations to the trip itself. These experts specialize in delivering memorable experiences that exceed expectations, ensuring that each customer interaction leaves a lasting positive impression. CUSTOMER...
A leading IT consultancy is seeking a Services Consultant in Somerset West, South Africa. The successful candidate will champion customer service by addressing support queries, providing strategic workflow advice, and overseeing implementation tasks. Candidates should possess either an IT or business qualification, alongside strong troubleshooting and communication skills, and a desire to excel...
The Client Experience Expert ensures guests receive seamless, personalised service before, during, and after their African journey.You’ll manage pre-trip communications, assist with documentation, handle changes or special requests, and coordinate with internal teams and suppliers to resolve issues quickly.You will also play a key role in enhancing client relationships, promoting additional...
OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via...
Overview ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management,...
We are looking for a skilled Waiter to take orders and deliver food and beverages to our customers. The waiter will be responsible include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more...
Shape the Future of Service Excellence with Ten! Driving Innovation. Building Trust. Redefining Service Excellence. Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world’s leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, Swisscard and Royal Bank of Canada....
African Safari Expert - FITs & B2C Experience Cape Town, Western Cape (Northern Suburbs, CPT – Hybrid / Remote; Will consider candidates outside of CPT). Full Time. Posted 1 year ago. Working on weekends and public holidays (roster basis). Salary – Highly Negotiable based on experience + Monthly Commission + Benefits. The ideal candidate will have a proven track record of achieving monthly...
About the job Dutch Speaking Expert Rater Dutch Speaking Expert Rater (Telecommunications/BPO) Our client designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital...
Expert Rater – German Location: Woodstock, Cape Town (Hybrid)Salary: Competitive (to be discussed)Employment Type: Full-Time, Permanent About the Role Our client is seeking a German-speaking Expert Rater to evaluate and improve AI-generated advertising content. The ideal candidate will have a keen eye for detail, strong analytical skills, and cultural awareness. This role involves working with...
A leading Destination Management Company in Cape Town seeks a Senior Destination Expert specializing in the Italian Market. This role involves designing bespoke travel itineraries across Southern Africa, delivering exceptional customer service, and managing all aspects of client interactions. Ideal candidates will have at least 10 years in tourism sales, fluency in Italian, and a deep...
As a Smartsheet Specialist at Crew Life at Sea, you will be responsible for creating, maintaining, and optimizing Smartsheets to support various aspects of our cruise booking operations. You will play a critical role in improving data accuracy, automating tasks, and ensuring that our agency operates efficiently while delivering outstanding cruise experiences to our clients. Key...
Job Title and Location Job Title: Guest Relationship Expert Location: Cape Town, Western Cape (Central Business District) Shifts may include weekends and public holidays About the Client This client is a premium health-focused organisation operating at the intersection of preventative screening and hospitality. Their mission is to provide accessible, high-quality diagnostic services in a warm,...
Description The purpose of the Solar Finance Expert is a client facing sales person who receives leads from solar providers. They then contact the buyers to use our services, submits the application to our bank/lenders and engages with the bank/lender to get the loan approved. Required skills & competencies - Mix of financial expertise and strong communication skills - Financial analysis -...
Location: Cape Town CBD, with travel across South Africa and Africa Salary: R900,000 per annum - Performance bonus: Up to 6 weeks for exceptional performance - Discovery medical aid (included in CTC package) Our Client is a leading non-profit organisation, in advancing sustainable water security in South Africa and beyond. As a thought leader in the green economy, They support businesses and...
Senior Destination Expert - Italian Market (Tailor-Made Travel) Location: Cape Town, South Africa Start Date: Immediately Hybrid: Yes Are you passionate about travel and creating unforgettable experiences? For our Head Office in Cape Town, we are looking for an experienced Senior Destination Expert for the Italian Market to join our team and specialise in designing and selling tailor‑made...
About the job German Speaking Expert Rater German Speaking Expert Rater (Telecommunications/BPO) Our client designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital...