Client Support Manager jobs in Western Cape

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Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...

A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM RESPONSIBILITIES: - Manage the performance of a team of support agents against all established Client Support goals - Monitor phone, chat and portal case queues to ensure all issues are responded to within established SLAs - Provide coaching and feedback to agents to improve...

Overview Description Meltwater is hiring an Arabic speaking Client Support Specialist based in Cape Town. We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with the Customer Success Executive (CSE) and Sales to ensure customer requirements are...

A technology solutions company is looking for a Client Centre Team Member in Stellenbosch, South Africa. This role involves providing exceptional support to client queries, maintaining content on the Support Wiki, and assisting with educational material. The ideal candidate will be fluent in isiXhosa or isiZulu, possess strong analytical skills, and demonstrate patience while managing multiple...

A technical repair company in George, South Africa, seeks a candidate skilled in technical repairs and customer support. Responsibilities include performing mechanical and electronic repairs, providing customer assistance, and conducting training. The ideal candidate must be able to communicate effectively in Afrikaans and English and should be capable of maintaining cleanliness in their work...

A leading Managed IT Services Provider in Bellville is seeking a Specialist Services Engineer (T2) for a full-time position. This role focuses on providing technical support and assistance to clients, including troubleshooting and issue resolution. Candidates should have over 5 years of experience in IT support and necessary certifications such as A+, N+, and Microsoft MCSA. The role involves...

Join a dynamic business development team as a Client Relationship Manager, where you will play a pivotal role in fostering strong client relationships and supporting the CEO in driving business growth. This exciting position involves managing client interactions, ensuring high-quality service delivery, and coordinating essential business development tasks. You'll leverage your advanced skills in...

A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who will support a team to work efficiently and produce a high service level to our clients to maintain and retain their business. The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high...

A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...

A leading global consulting firm located in Cape Town is seeking a passionate customer support professional. The ideal candidate will assist clients with technical inquiries via phone and email and will be responsible for training clients on system usage. This position requires at least a bachelor’s degree, multilingual proficiency, and 2-3 years of relevant experience. The work schedule is...

A global data analytics firm in Cape Town is seeking a Data Analyst to research and resolve technical data-related issues for clients. You will provide effective data support, troubleshoot problems, and ensure data accuracy while maintaining compliance with security policies. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and experience...

A technology solutions provider in Stellenbosch seeks a Client Centre Team Member to provide efficient, friendly support for client inquiries. The role involves diagnosing technical issues, maintaining support resources, and collaborating closely with product teams. Ideal candidates are fluent in isiXhosa or isiZulu, have a strong attention to detail, and possess at least Matric. A good...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A leading South African bank is seeking a Manager for Client Care Operations. This role focuses on driving operational excellence in client support, requiring at least 4 years of experience in operational roles and strong leadership skills. The ideal candidate will have expertise in managing client service operations and utilizing analytics to improve performance. A relevant degree in Business...

A leading global technology company is hiring an Arabic speaking Client Support Specialist in Cape Town. You will manage Enterprise Premium Support clients, addressing their unique needs. The ideal candidate holds a Bachelor's degree and has 2+ years in SaaS client support, with strong communication skills in English and Arabic. Join a dynamic team dedicated to enhancing customer experiences...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...