customer experience jobs in Western Cape

Customer Experience Advisor Support a growing logistics service across Europe hybrid role in CPT Hybrid/Office | R18,000 R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of Shipping...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

A leading fashion retailer in Cape Town is seeking a Store Manager to drive business success. This role requires at least 3 years of retail experience and a minimum of 1 year in a leadership position. Key responsibilities include managing stock, recruiting, and ensuring customer satisfaction. The ideal candidate will have excellent customer service skills, a customer-focused approach, and the...

A leading retail company seeks a Store Manager for their location in Cape Town. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in a leadership role. Responsibilities include managing turnover, controlling expenses, and ensuring customer satisfaction. Candidates should excel in customer service, leadership, and sales...

A leading retail company in South Africa is seeking an experienced Store Manager to lead daily operations, ensure customer service excellence, and drive sales growth. Responsibilities include stock management, compliance checks, and team leadership. The ideal candidate should have Grade 12, three years of store management experience, and proficiency in MS Office. Join a dynamic team committed to...

A leading retail group in George, Western Cape is seeking a Store Manager to oversee operational efficiency and drive sales within store management. The ideal candidate has at least 5 years of store management experience in a retail/FMCG environment and demonstrates sound financial management skills. Responsibilities include team leadership, optimizing customer experiences, and ensuring adherence...

A retail company is seeking a Store Manager to oversee daily operations at their George location. The ideal candidate will be an on-site operational leader, responsible for ensuring operational excellence and a positive customer experience. Key responsibilities include managing staff, maintaining financial control, and upholding store standards. Strong financial understanding, retail experience,...

A leading financial services provider in South Africa seeks a Branch Manager to drive strategy, customer growth, and team leadership in Knysna. The ideal candidate will possess leadership experience, strong sales tactics, and a focus on service delivery. Required qualifications include Matric, RE1 & RE5, along with 5 years of industry experience. The role offers competitive salary and...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A leading business in the payments industry is seeking a Head of Product to define and execute the product vision and roadmap. In this high-impact role, you will lead cross-functional teams to deliver innovative payment solutions while ensuring compliance and operational efficiency. The ideal candidate has significant experience in fintech, strong stakeholder management skills, and a passion for...

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and...

A leading retail company in Cape Town is looking for a skilled Store Manager to enhance store performance and ensure exceptional customer service. The role entails maximising sales through effective management of operations, inventory, and team development. Ideal candidates will have 2-5 years of experience in FMCG or a similar retail environment along with a qualification in retail management. A...

A leading financial services provider is looking for a Branch Manager to enhance the customer base and revenue in Vredenburg. The candidate will be responsible for executing retail branch strategies, ensuring a high service delivery culture, and managing operations effectively. Required qualifications include a Matric, RE1 and RE5, and 5+ years of industry experience, with at least 3 in a...

A retail company in George, Western Cape, is seeking a Store Manager to drive store performance, manage expenses, and ensure customer satisfaction. The ideal candidate will have at least 3 years of retail experience, including 1 year in a leadership role. This position requires strong skills in customer service delivery and team management. Additional responsibilities include overseeing...

- - Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch...

A prominent retail company is seeking a Store Manager in Paarl, Western Cape. The role involves leading store operations, maximizing financial performance, and ensuring a high standard of customer service. Candidates should possess a strong retail background, relevant management experience, and the ability to drive sales. With a commitment to developing staff and maintaining strong stakeholder...

A leading retail group is looking for a Store Manager for its Cellular Stores in Western Cape. This talent pool advert identifies candidates for future management positions, emphasizing the importance of stock management and exceptional customer experience. The successful candidate will have a minimum of 3 years' experience in store management and should demonstrate strong leadership capabilities...

- - Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the...

A leading financial services provider in South Africa is seeking a branch manager to enhance customer satisfaction and grow revenue. The role involves developing retail strategies, overseeing daily operations, and ensuring compliance within the branch. The ideal candidate must have a minimum of 5 years of industry experience, with at least 3 years in a leadership role, along with relevant...

Customer Experience Team Leader Lead and inspire a dynamic customer service team for a growing UK-based logistics business. Cape Town (Remote to start, office-based within 3 months), up to R40,000/month About Our Client Our client is a UK-based logistics and supply business experiencing strong growth, with operations supported by a South African-based team. They are focused on delivering...