A leading business consulting company located in Cape Town seeks a Senior Manager to lead a team of Workforce Management and MIS analysts. The ideal candidate will have a minimum of 6 years experience in Workforce Management within a multi-client BPO environment and at least 2 years in a managerial role. This role requires strategic leadership, the ability to drive improvements, and effective...
Role Purpose (Why your role exists) This role exists to be the direct support to the business unit lead that provides an MIBI function that include but is not limited to: - The Design of new reports - Data Visualisation - SSRS, Power BI and Tableau - Capturing new requirements - Project Managing new requirements to land new clients / LOB’s - Maintaining stakeholder engagement - Creation and...
A leading business process outsourcing firm based in Cape Town is seeking an experienced Manager to lead a team in Workforce Management and MIS. The role involves overseeing service delivery, KPIs, and financial performance for multiple clients. Candidates should have at least 6 years of experience in a multi-client environment, strong analytical skills, and the ability to drive process...
Who are we? Sanlam Private Wealth crafts customised investment portfolios for high net worth private clients, charitable institutions, trusts and corporate entities. With assets under management and administration of more than R240 billion, we offer a comprehensive and integrated suite of wealth management solutions. These include equity, retirement and offshore investment portfolios, fiduciary...
South Africa's pioneering company within the office automation industry is looking for a showstopper to join their IT Team. Package - R 40 000 per month - Medical aid, pension, and funeral cover after 3-month probation. Job Description - Management & system maintenance, networks, servers, software, access control, CCTV, VOIP, etc - Risk Management i.e. routine surveys, system audits,...
EMPLOYMENT TYPE: Permanent DEPARTMENT: Fund Services DIVISION: Institutional Capital Services WORKPLACE STRUCTURE: Hybrid Role Overview Reporting to the Manager of the Governance and Control pillar within the Governance, Control and Change (GCC) team of Institutional Capital Services Fund Operations, the Assistant Manager will play a pivotal role in supporting all Governance and Control...
Main Responsibilities - Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. - Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. - Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. - Greet and...
Customer Service Team Manager – Financial Services - South Africa Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...
Duties: Â Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. Greet and assist guests. Manage...
Overview Hire Resolve is currently looking for a highly motivated and experienced Key Accounts Manager for a software company. As a Key Accounts Manager, you will be responsible for managing and developing key client accounts in various industries. You will work closely with clients to understand their needs and provide them with tailored solutions to meet their requirements. In this role, you...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...
Team Overview:Our office in Cape Town operates as an extension of our jurisdictional offices who outsources its back office fund administration duties relating to its clients in both the traditional and alternative asset spaces. Purpose of job- Responsibility for direct line reports.- Manage the overall service delivery of the clients, to ensure the following: - That valuations are performed...
Who are we? Sanlam Private Wealth crafts customised investment portfolios for high net worth private clients, charitable institutions, trusts and corporate entities. With assets under management and administration of more than R240 billion, we offer a comprehensive and integrated suite of wealth management solutions. These include equity, retirement and offshore investment portfolios, fiduciary...
Job Location : Cape Town, Western Cape, South Africa Application Deadline : February 09, 2026 Job Description - Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities - Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. - Effectively leads and mentor the team...
Senior Manager EXL, Cape Town, Western Cape, South Africa Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations.Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers. Manages a MIS team for 3 to 5 clients. Effectively leads and mentors the team to support Ops. Directly manages MIS processes, Client...
JOB DESCRIPTION: - Job Title- Senior Manager- Division- ICS- Department- JTC Fund Solutions RSA- Location- Cape Town, South Africa, Northern Suburbs- Reporting to- Associate DirectorRole Overview and Purpose of Job:Team Overview The client in Cape Town operates as an extension of their jurisdictional offices who outsources its back office fund administration duties relating to its clients in...
EMPLOYMENT TYPE: Permanent DEPARTMENT: Fund Services DIVISION: Institutional Capital Services WORKPLACE STRUCTURE: Hybrid Role Overview Reporting into the Director of the Governance, Control and Change pillar within the Institutional Capital Services Fund Operations team, the resource will be primarily functioning as a lead Project Manager supporting key operational change initiatives...
Who are we? Sanlam is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. This role is within the financial planning business of Sanlam, which comprises a large force of both tied and independent intermediaries as well as the staff who support them. We are dedicated to...
JTC Group Cape Town, Western Cape, South Africa Senior Manager - Fund Services Location: Cape Town, Western Cape, South Africa Role Overview Responsibility for direct line reports. Manage the overall service delivery of the clients to ensure the following: - Valuations are performed completely, accurately and within the required client deadlines. - Valuations/accounts are distributed...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support...