A leading Managed Service Provider is seeking a 3rd Line Technical Support Engineer in Cape Town. The role involves remote and onsite support for clients across multiple regions, troubleshooting various IT hardware and software issues, and maintaining system documentation. Candidates must have 7-8 years of experience in Microsoft technologies and be willing to work flexible hours. An excellent...
A technology support company in Western Cape seeks a Deskside Support Technician to provide physical onsite assistance for remote troubleshooting. The ideal candidate will have a Bachelor's degree in IT, 3-5 years of user support experience, and proficiency with both macOS and Windows. Responsibilities include verifying network device statuses, connecting hardware, executing commands, and...
Customer Support Supervisor - South Africa (onsite) page is loaded## Customer Support Supervisor - South Africa (onsite)locations: Western Cape, South Africatime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100269CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates...
An IT services firm in Cape Town is looking for a dedicated IT Support Specialist to assist with the installation and configuration of hardware and software. The role involves monitoring systems, troubleshooting issues, and providing support to staff. Candidates should have at least a high school diploma and a willingness to learn. Additional education or certification in IT is a plus. This is an...
A technology service company in South Africa seeks an individual to provide physical onsite assistance for remote troubleshooting. This role requires a basic understanding of network devices and excellent coordination skills. Tasks include performing basic checks, following remote instructions, and assisting the Remote Support Team with network device management. Candidates should possess basic...
An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...
Our client, an established IT company servicing the hospitality industry, is currently seeking to employ a skilled and dependable Onsite Support and Installation Technician to join their Technical Onsite Support team based in George (Southern Cape). An awesome career opportunity! Requirements: - Grade 12 / Matric is essential. - A+ and/or N+ certification or equivalent technical experience. -...
Key Responsibilities 1. Onsite Support & Troubleshooting - Provide onsite technical support during new installations and for escalated service issues. - Diagnose and resolve common hardware faults (e.g., printer issues, power failures). - Replace defective hardware components when required. 2. Hardware Installation & Setup - Install and configure POS terminals, scanners, printers, cash...
A leading technology services company in Cape Town is seeking a Networking Service Delivery Field Support Engineer (L1) to provide first-line technical support. You will manage incidents effectively, ensuring zero missed SLAs, while working in a hybrid model. Ideal candidates have a Bachelor's degree in IT and entry-level experience in Networking technologies. This role promotes client-focused...
A leading technology services provider in Cape Town is seeking a Networking Service Delivery Field Support Engineer (L1). The role includes providing first-line technical support, managing incidents, and ensuring service level agreements are met. Ideal candidates will have a relevant bachelor’s degree and entry-level experience in networking technologies. This position promotes a hybrid working...
A leading software company in Cape Town seeks an IT Field Technician to deliver outstanding customer support and technical assistance. The role involves installing and maintaining hardware, troubleshooting issues, and managing service requests. Candidates must have at least 3 years of experience, CompTIA Network+ certification, and a valid driver's license. Join a dynamic team dedicated to...
A technology-enabled business services company is seeking an IT Support Technician in Cape Town. This entry-level role involves providing Level 1-2 technical support to call centre agents and office staff, troubleshooting hardware, software, and network issues, and managing user accounts and call centre technologies. Candidates should have a Bachelor's degree or equivalent in IT, along with 1–2...
A global technology and services leader in Cape Town is seeking a Customer Services Advisor to handle high profile cases and ensure excellent customer experiences. This role requires at least 6 months of international call center and sales experience, along with the ability to work shifts. Applicants must have passed Grade 12 and possess strong communication skills. Join this vibrant team for a...
A leading IT support company in Cape Town seeks a Level One Engineer to provide entry-level support. Responsibilities include assisting users via phone and email, logging issues, and resolving common technical problems. The ideal candidate should have a foundational understanding of IT systems, strong communication skills, and a desire to grow in IT support. This position is suitable for those...
As part of an International Tech Company in the Payments Solutions industry we are recruiting for a Technical Support Consultant to provide remote support and troubleshooting to sites throughout South Africa.Ability to commute/relocate:- Cape Town, Western Cape (City of Cape Town): Reliably commute or planning to relocate before starting work (required)Application Question(s):- Have you worked in...
A global digital currency platform is seeking a Customer Support Supervisor for their Cape Town office. This full-time role requires a leader who excels in training and motivating representatives while managing day-to-day operations. Applicants should have strong customer service experience and a minimum of 3 years in a supervisory role. A bachelor's degree is preferred, and proficiency in tools...
A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. This role involves providing basic technical support to end-users, resolving common issues, and escalating more complex problems to higher-level support. Experience Level - Entry-Level: Generally, 1-2 years of experience in IT support or a related field. - Internship or Prior Experience: Some...
A technology support company in South Africa is looking for an individual to provide physical onsite assistance for remote troubleshooting and remediation. Key responsibilities include console connectivity to network devices, visual verification and reporting, and coordinating with the Remote Support Team. Applicants should have basic knowledge of network devices and be equipped with necessary...
ENVIRONMENT: A dynamic provider of innovative Software & Systems Solutions is looking for an ICT Support Lead who will be responsible for leading and coordinating a team of ICT Support Technicians in their daily support-activities. You will actively contribute to support-activities like installing, maintaining and developing of the company ICT Infrastructure as well as engaging with...
ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...