Support Services IT jobs in Western Cape

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

We're Hiring: IT Support Technician – Johannesburg Are you a young, energetic, and tech-savvy individual looking to grow your career in IT? We're looking for an IT Support Technician to join our team in Johannesburg. If you thrive in a fast-paced, high-intensity environment, are well-organized, and can think independently, we want to hear from you. Requirements: - Based in Johannesburg - Own...

**Perm Position: Level 3 IT Support Engineer Location: on site in Johannesburg OR Cape Town - South Africa Start Date: ASAP Salary: Negotiable depending on experience** Reference: 20093 A great opportunity for an experienced L3 Support Engineer to join a forward-thinking Managed Service Provider. This role serves as the highest point of escalation within the support function, responsible for...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service. Principle Duties- Provide timely & effective technical support to end-users via various communication channels, addressing hardware & software issues,...

Requirements:Tertiary qualification in IT or a related field. Minimum 3 years of experience in Administration. IT knowledge Excellent troubleshooting skills. Strong customer service skills. Ability to work independently and as part of a team. Excellent written and verbal communication skills. Job Types: Full-time, Permanent Education: - Certificate (required) Experience: - IT Support:...

IT Support Technician CBD R15 000.00 CTC Business consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings. The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited to: - Support Ticket System - Printers - Internet -...

Advert Reference: P13710 IT Support Technician - Cape Town Job Title: IT Support Technician - Cape Town - Closing Date: 2024/09/19 - Position Available From: 2024-09-05 - Area: Cape Town - Actual Place Of Work: Cape Town - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week (South Africa) - Purpose of Position: To provide a single point of contact for...

Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary...

About our client: Our client was established in the 90's and while headquartered in Cape Town, they do have a large office in Jhb and great global presence with over 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity, training,...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....

Description: User Support & Helpdesk - Provide technical support to end users (hardware, software, and network-related issues) - Log, track, and resolve support tickets within agreed SLA timeframes - Diagnose and troubleshoot desktops, laptops, printers, and peripheral devices - Provide on-site and remote support to users Hardware & Software Support - Install, configure, and maintain PCs,...