contacts manager jobs in Westville

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 Job Purpose - To provide professional, accurate, and timeous assistance to SafetyCloud clients by handling enquiries, managing course bookings, and delivering high-quality customer service that supports SafetyCloud’s training and compliance offerings. - This is a remote position based in Durban. Key...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our...

Responsibilities:Direct sales:Engage in targeted number of consultations with prospective prospectsMaintain and update all company CRM systems and recordsWork towards achieving the weekly, monthly and annual enrolment targetsEngage in targeted number of follow-upsEngage in the generation of second income revenue.Assist with on campus eventsMeet DL sales targetsComplete daily activitiesBe a team...

The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...

CONTACT CENTRE AND BUSINESS PROCESS OUTSOURCING LEVEL 3 LEARNERSHIP OPPORTUNITY IN MOUNT EDGECOMBE, DURBAN. Training Location: Mount Edgecombe O-T-J (On-The-Job) Training: TBC Reference: CC3 Contract Type: Learnership Abled or PWD? : Disabled Additional Contract Details-Monthly Stipend: R5 000 pm Additional Contract Details-Start Date: 1st July 2023 Learnership Overview: We currently...

Key purpose: - The Service Delivery Manager is equally responsible for client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA) and other contractual obligations that are deemed necessary to the client. These obligations may reflect operational, commercial and legal obligations. - As the Service Delivery Manager for a client, these employees...

The overall purpose of this position is to manage the day to day security operations, ensuring that all site specific security requirements are adhered to and that the Client's needs are efficiently and professionally met at all times. Key areas of responsibility will include: - Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services...

Hire Resolve's client, a reputable tech company, is seeking an experienced Project Manager to join their team in Durban, KZN. The successful candidate will oversee various projects to ensure they are completed on time, within scope, and on budget. You'll coordinate internal resources and third parties, monitor project progress, and serve as the primary point of contact for...

Listing reference: ukzn_ Listing status: Online Apply by: 30 January 2026 Position summary Industry: Education & Training Job category: University and Academy Location: Westville Contract: Permanent Remuneration: Market Related EE position: Yes Introduction HUMAN RESOURCES DEVELOPMENT: MANAGER: ETHICS, (PEROMNES GRADE 6). Job description The Ethics Manager is responsible for...

Job Description RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country's most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive...

Group Risk & Compliance Manager – Westville Our client, a long-established group with interests in BPO, collections, software development and legal services, is looking for a Group Risk & Compliance Manager to oversee governance, regulatory alignment and risk frameworks across multiple business units. This is a senior, hands-on role suited to someone who is structured, confident, and able to...

New Business Development Manager Permanent Westville Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled,...

At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters! RCL FOODS is on the hunt for a logical thinking Area Sales Manager who is innovative and great at problem solvingto join the Growth Division. The Area Sales Manager will report to the National Operations Manager and the role will be...

Territory Manager – Durban Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally, and supporting this takes a huge effort. What will you be doing? The role forms part...

The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...

The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...