IT Support Agent jobs in Westville

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

Durban, South Africa | Posted on 01/07/2026 We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Experience in IT and support. If you're ready to...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements: - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Relevant qualifications or experience. - Experience in IT and support. If you're ready to elevate...

A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical...

Job functions –Primary Responsibilities (May include but not limited to the below) Job Summary : We are seeking a Junior / Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Key...

A global leader in access solutions is seeking an IT Support Technician in Durban, KwaZulu-Natal, to assist users with technical issues. Responsibilities include diagnosing hardware, software, and network problems, maintaining user accounts, and providing excellent customer service. Candidates should have an NQF level 3 or higher IT qualification and CompTia certifications, along with 1-2 years...

A global technology and services company based in Durban seeks a dedicated IT Support Specialist. This role requires 4.5+ years of experience in hardware and software support in a Windows environment. You will troubleshoot and resolve issues related to desktops, laptops, and network devices while ensuring compliance with ITIL standards. A strong capability in communication and problem-solving is...

A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...

Are you passionate about ensuring stability in operational IT environments and collaborating with teams? We’re looking for a new Team Lead to add value to our technology team! You would be leading the support of the Retail team. This role is not currently active, however we are open to talent pool candidates for opportunities that may become available in 2026. We will review applications in the...

A leading outsourcing solutions provider is seeking a German Speaking IT Support Specialist to join their remote IT support team. In this full-time role, you will provide technical support to users in German-speaking regions, resolving issues related to hardware, software, and networking. The ideal candidate must be fluent in German and English, have 1–3 years of IT support experience, and...

A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...

Annexure A – Job Description ROLE PROFILE Job Title: IT Support Technician Reports to: IT Manger Department: IT Location: Durban, Manchester Park PURPOSE OF THE ROLE To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the region to operate. RESPONSIBILITIES / ACCOUNTABILITIES Key Responsibilities - Provide technical assistance...

A leading access solutions company is looking for an IT Support Technician to deliver IT support services across the SSA region. The ideal candidate should have at least NQF level 3 IT qualification and CompTia A+. Responsibilities include resolving technical issues, monitoring backups, and collaborating with the IT team. Strong customer service skills and flexibility in problem-solving are...

Overview To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the region to operate. Role profile Job Title: IT Support Technician Reports to: IT Manager Department: IT Location: Durban, Manchester Park Purpose of the role To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the...

A growing technology company in Durban is seeking enthusiastic support agents to contribute to their team and help achieve growth objectives. Candidates must possess excellent communication and interpersonal skills, along with experience in IT and support. The role involves managing pipeline effectively and learning new systems quickly. Interested applicants should send their resume and a cover...

A dynamic IT services provider in Durban seeks an Intermediate Application Support Analyst to deliver second-line technical support while ensuring minimal downtime for clients. Suitable candidates should possess a Matric and 1-2 years of Application Support experience, with strong skills in software development, technical diagnostics, and customer service. Ideal for those holding or pursuing an...

Are you passionate about ensuring stability in operational IT environments and collaborating with teams? We’re looking for a new Team Lead to add value to our technology team! You would be leading the support of the Retail team. This role is not currently active, however we are open to talent pool candidates for opportunities that may become available in 2026. We will review applications in the...

Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital importance of new customer acquisition. Regardless of a...