problem incident manager jobs in Akasia

Brief description The main purpose of this position is to manage the Problem and Incident Management processes to reduce the impact of IT incidents on end users. This includes tracking IT incidents, performing trend analysis, conducting post-mortems after major incidents and organising the problem management team to carry out root cause analysis. Detailed description- Prioritise and escalate IT...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

AVI Ltd. is home to many of South Africa’s leading household brands across multiple categories including hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. National Brands Limited operates five world-class manufacturing facilities across South Africa, including Isando (Johannesburg), Rosslyn...

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash...

Introduction A well-established construction and concrete manufacturer based in Rosslyn is looking for an experienced Sales Representative with experience in in Hardware, Construction materials or similar sector working knowledge. Must be ambitious, presentable, energetic, and self-motivated. Must show ability to prioritise and plan activities, be influential and show good negotiation skills....

Overview:nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers....

IZI South Africa, a leading South African cash management and secure logistics company offering services such as cash-in-transit (CIT), cash supply, cash processing, and ATM management, is seeking an experienced and solutions-driven IT Systems Manager to join our team at our Head Office - Centurion. The successful candidate will be responsible for effectively managing the outsourced services...

Your expertise as an SAP Quality Management Specialist with regards to functional support, configuration, and optimisation of SAP Quality Management (QM) processes within the landscape, ensuring compliance, integration and support of business operations across procurement, production, maintenance, and logistics will position you for a conversation! SCOPE OF WORK:Business Process Enablement -...

Herotel Business is inviting applications for the Service Delivery Manager position to be based in Tshwane. This person will report to the Chief Operations Officer. Purpose of the Role The Service Delivery will be responsible to lead and oversee the end-to-end delivery of telecommunications services across the country, ensuring optimal performance from third‑party suppliers and vendors and the...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 22, 2026 Job Purpose - Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the...

About the Role We're seeking an experienced IT Operations Manager to lead our Managed Services operations, ensuring our clients receive reliable, secure, and scalable IT services. You'll own service delivery across helpdesk/NOC, projects, and client success, drive continuous improvement through ITIL aligned processes, and partner with leadership to meet revenue, margin, and customer satisfaction...

Job Purpose Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In addition, the role is responsible for...

Purpose of the Job:The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. Key Outputs: - Service Delivery Management - Performance and Quality Management - Technical...

Job Description (Roles and Responsibilities) 1 Main purpose of job:Responsible for the daily management of their allocated team of employees. This position is a rotational role that will require AO manager to rotate within the teams when and where necessary to ensure the efficient running of the operation. The B3 managerial position will oversee one the following teams: - Data Processing Unit -...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

WORKSHOP MANAGERMAIN PURPOSE:The primary purpose of the Workshop Manager is to manage and oversee all workshop activities to ensure operational efficiency, quality of output, and compliance with company standards and legal requirements. This role involves leading a team of skilled tradespeople, coordinating with various departments, and maintaining strict adherence to safety and quality...

ROLE PURPOSE The Estate Manager is responsible for the effective day-to-day management, maintenance, and administration of the estate. The role ensures the estate is well maintained, secure, compliant, and operates efficiently while providing excellent service to residents, owners, and stakeholders. KEY RESPONSIBILITIESEstate Operations & Administration- Manage daily operations of the estate in...

POSITION SUMMARY Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on...

Vaimo is a full-service digital experience agency that helps brands and businesses grow by uniting commerce, content, data, and insights into seamless, engaging, and beautifully designed customer experiences. With 16+ years of experience and offices across the Nordics, EMEA, and North America, we combine strategy, design, and technology to create digital experiences that drive measurable...

Duties & Responsibilities - Being in control of management and maintenance of the company's fleet of vehicles and equipment. - Daily route planning, taking time and distance into consideration. - Develop and implement asset management strategies to maximize efficiency and minimize costs. - Monitoring fuel and sundries consumption. - Ensure that all maintenance checks and services is booked and...