Role Summary The Customer Service Team Leader at MetroFibre will be responsible for overseeing the sales and operational activities within the store. This role requires strong leadership skills, excellent organizational abilities, and the ability to effectively manage a team of Customer Service Consultants. Responsibilities - Supervise and manage a team of Customer Service Consultants,...
A leading retail apparel company is seeking a mid-senior level Store Leader for their Ballito location in KwaZulu-Natal, South Africa. This full-time role requires a hands-on leader with proven experience in retail, exceptional customer service skills, and the ability to inspire and motivate a team. Responsibilities include overseeing daily operations, driving team accountability, and ensuring a...
We are obsessed with creating an exceptional experience for our customers. The Jonsson Workwear experience transcends traditional retail - we continually strive for brilliance. One of the ways we bring this vision to life is through our iconic Jonsson Workwear branches, each one offering the ultimate gateway into our world of workwear. No matter the job, industry or conditions our customers work...
A leading call center organization in KwaZulu-Natal is seeking an assertive Call Centre Manager. The ideal candidate will have proven experience in managing call center operations, enforcing KPIs and discipline while motivating agents to achieve targets. This role promotes a results-driven culture and requires strong leadership, conflict management, and decision-making skills. Preference will be...
An established industry player is seeking a dynamic Finance Manager to lead the finance department and drive financial performance. This role is pivotal in developing financial strategies and managing operations that directly impact the company's growth. The ideal candidate will possess a strong background in finance, with the ability to analyze data and present insights to senior management. If...
Duties and Responsibilities: - Assisting in managing all aspects of a store - Maximizing turnover and profit - Minimise shrinkage by monitoring stock related risks. - Deliver exceptional customer service by implementing customer experience strategy. - Lead Talent selection, training, coaching, retention and recognize initiatives for all team members. - Innovative visual merchandising to optimize...
Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 190 stores across the country. Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Salt Rock. If you want to join our team, these are a few of the key areas that you will need to be responsible...
Job Title: Team Leader - Fraud Analysts To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams while ensuring delivery of business performance objectives, KPIs, and SLAs in accordance with company procedures and policies. Job Responsibilities: - Ensure delivery of targets. -...
Our client in the Online Betting & Gambling industry located in Umhlanga is seeking a Senior Graphic Design Team Leader to support the Marketing Department. Job Function The core role of the Senior Graphic Design hr Team Leader is to lead a graphic design team pod, from concept to execution on all 60 projects and the design team's day to day requirements. This role reports into and will work...
A leading financial institution requires an Operations Leader to join their team. - Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project for new business. - Management of work streams / teams responsible for deliverables - Ensuring teams deliverables are completed on time and meets the success criteria. Cost / benefit...
A prestigious estate in Ballito is seeking an experienced Exec Head Chef to manage the day-to-day operations of multiple restaurants. The ideal candidate will oversee planning, direct food production, and maintain hygiene standards. Responsibilities include supervising kitchen cleanliness, controlling stock, and ensuring efficient service to patrons. This role demands an energetic leader who...
Team Leader Management Accountant A comprehensive job description for the position of Team Leader Management Accountant. Here's a summary of key points and qualifications required: Duties & Responsibilities - End-to-End Accounting: Managing the entire accounting process for allocated companies, ensuring accuracy and timeliness of entries using Xero. - Management Information: Collaborating with...
A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....
The Position At Headfirst, we design fun, intentional, and transformational camp experiences where every camper feels seen, known, and celebrated. Growth doesn't happen by accident—it happens by design. Through thoughtfully planned activities and trained staff, we create what we call Headfirst Moments : when a camper tries something new, pushes through fear, and realizes, "I can do...
Introduction:Retail Admin SupervisorToys R Us and Babies R Us are well established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure that customers, young and old, from...
Job Overview At Jonsson Workwear, we don’t do what’s necessary for our customers. We do MORE! Our vision is to serve every customer brilliantly at every opportunity, and one of the ways we achieve this is through our iconic Jonsson Workwear stores. Here, we go to great lengths to create an exceptional and elevated experience for everyone who steps into our world of workwear. We are seeking a...
A telecommunications company based in Ballito is looking for a Customer Service Team Leader to oversee the sales and operational activities within the store. This role involves managing a team of Customer Service Consultants, ensuring high customer service standards, and developing sales strategies. The ideal candidate will have strong leadership and organizational skills, along with a minimum of...
Managing Performance and achievement of team KPIs- Leave/ Absence management ensuring required resourcing is available as per SLA.- Disciplinary & HR related matters are attended to as they arise in line with company policy and protocols.- Maintains team Motivation.- Reward & Incentive are planned and implemented on an ongoing basis.- Ensure that the employee experience is consistent with the HW...
The Position At Headfirst, we design fun, intentional, and transformational camp experiences where every camper feels seen, known, and celebrated. Growth doesn't happen by accident—it happens by design. Through thoughtfully planned activities and trained staff, we create what we call Headfirst Moments : when a camper tries something new, pushes through fear, and realizes, "I can do...
At Jonsson Workwear, we don’t do what’s necessary for our customers. We do MORE! Our vision is to serve every customer brilliantly at every opportunity, and one of the ways we achieve this is through our iconic Jonsson Workwear stores. Here, we go to great lengths to create an exceptional and elevated experience for everyone who steps into our world of workwear. A key role that contributes to...