service improvement jobs in Ballito

Role Summary The Customer Service Team Leader at MetroFibre will be responsible for overseeing the sales and operational activities within the store. This role requires strong leadership skills, excellent organizational abilities, and the ability to effectively manage a team of Customer Service Consultants. Responsibilities - Supervise and manage a team of Customer Service Consultants,...

Qualifications - Grade 12 / Matric certificate. - A+ and/or N+ certification or equivalent IT support qualification. - Minimum 1-3 years of experience in a Service Desk or IT Support environment. - Strong understanding of: - - Windows Operating Systems - Microsoft 365 - Basic networking - Endpoint security tools Preferred Qualifications - ITIL Foundation Certification - Experience with...

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Our client, an independent hospital who has provided health care services in Kwa-Zulu Natal based in Stanger is looking to recruit a Nursing Manager who will be responsible to manage the entire patient care nursing process, achieving determined levels of quality care and standards of service in the most cost-efficient manner and within agreed budgets. This position reports to the Hospital...

Key Performance Areas To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary productsCustomer- Takes accountability in customer engagement to identify customer’s needs.- Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.- Performs the regulatory checks...

ReWorks Solutions stands out as a premier provider of outsourcing solutions, committed to offering outstanding service across a diverse range of industries. We are excited to invite a Healthcare Intake Specialist to become part of our vibrant team. In this pivotal role, the right candidate will significantly contribute to enhancing patient intake processes, ensuring the accurate and efficient...

Patient Admission Specialist About The Role As a Patient Admission Specialist, you will play a key role in ensuring a seamless and informed admission process for patients entering our hospitals. This position involves assessing patients before admission, building strong relationships with referring professionals, and representing our organisation in various healthcare settings. You will travel...

This role is ideally suited to a commercially minded Travel Consultant who thrives on precision, logistics, and delivering seamless, high-touch guest journeys. Core Criteria: - Minimum of 35 years experience as a Travel Consultant - Solid understanding of Southern and East African travel logistics - Previous exposure to luxury, safari, or tailor-made travel environments preferred - Proven...

Duties: Quote, book, amend and manage domestic and regional flights Arrange road transfers, air transfers, charters, and scenic flights Manage supplier relationships and negotiate preferred rates Apply margins and commissions in line with agreed pricing strategy Support reservations and sales teams to improve booking conversion Issue confirmations, vouchers, and travel documentation Proactively...

Key Responsibilities: Recruitment & Staffing - Manage end-to-end recruitment for company staff at branches. - Develop job profiles for different branch roles. - Implement strategies to attract, recruit, and retain high-quality staff in a high-turnover industry. - Coordinate onboarding and orientation for new hires. Employee Relations & Labour Law Compliance - Ensure compliance with the Basic...

PLEASE NOTE: This position is based on the North Coast of KZN The role of the Gardens team is to provide high quality garden services to ensure business performance is optimised. The Estate and Garden unit is responsible for the management of all gardens and related aspects within the Estate. RESPONSIBILITIES: Management of the lodge, restaurant, bar and events platform incorporating the...

Duties: Â Lead and supervise our front desk team. Train new team members and act as a technical resource. Ensure efficient and professional front desk operations. Own, update, and train all Standard Operating Procedures for the department. Ensure adherence to hotel policies and procedures. Manage schedules, workloads, and master key control. Resolve guest concerns promptly and...

At Nurture Healthcare, we are a purpose-driven healthcare provider committed to delivering integrated physical and medical rehabilitation services. Our interdisciplinary teams work together to help individuals regain independence and live meaningful lives following injury, surgery, or chronic illness. Our mission is to deliver post-acute care that bridges the gap between hospital and...

Overview Job Opening: Case Manager. Location: South Africa (Remote - US Hours). Type: Full-Time, Work From Home. Hours: Monday to Friday, 9 AM - 5 PM. Pay: Monthly Salary. Responsibilities - Assess and evaluate patients' physical, emotional, and social needs to create comprehensive care plans - Coordinate with healthcare providers, patients, and families to ensure seamless communication and...

Duties: Uphold and enhance brand standards across all operations Provide feedback to the General Manager Ensure that health & safety practices are adhered to Conduct guest F&B feedback audits and reports Create and execute innovative guest experiences Foster positive guest interactions and proactively address guest needs Assist with F&B duties on an ad hock basis Maintain ambience and atmosphere...