first line support jobs in Boksburg

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

A professional services company in Germiston is looking for a well-presented and friendly Receptionist to manage the front desk. This role involves answering calls, greeting visitors, scheduling appointments, and performing clerical duties. The ideal candidate will have a Grade 12 certificate, strong communication skills, and experience in a reception or administrative function, along with good...

Responsible for resolving incidents, requests, events, backups and alerts from various polling and management tools that are logged, via telephonic troubleshooting or remote support. Manage staff in order to achieve SLA and OLA Requirements and adherence to Operational Level Agreements to maintain and improve customer experience and Service Level Agreements. Understand the Service Desk...

Contract Type: Permanent Salary Details: R90,000.00 plus medical aid and provident fund Additional info: Duties and Responsibilities - Responsible to engage, collaborate and align with relevant project teams from identified mining houses, EPCs (Engineering, Planning and Construction) and EPCMs (Engineering, Planning, Construction and Execution) with regards to current and future planned...

Contract Type Permanent Salary Details R90,000.00 plus medical aid and provident fund Requirements - Minimum 5 years proven business development experience - Post‑Graduate qualifications an advantage - Valid driver’s license is required - Valid passport - MS Excel, Power Point, Word Basic - Medically fit for underground visits - Proven technical background within the underground mining...

Our client has an opportunity available for a First Line Team Leader. Requirements: - 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. - 3 years Desktop Support experience. - Advanced Microsoft Office knowledge. - Previous Experience in: - ISO 2000 Standard- advantageous. - COBIT 5-...

Contract Type: Permanent Salary Details: R90,000.00 plus medical aid and provident fund Additional info: Requirements: - Minimum 5 years proven business development experience - Post-Graduate qualifications an advantage - Valid driver's license is required - Valid passport - MS Excel, Power Point, Word Basic - Medically fit for underground visits - Proven technical background within the...

Job Summary Houston Skilled Consultancy is seeking a dedicated and certified Medical Assistant to provide essential healthcare and emergency support services aboard passenger ships. This is a unique opportunity for healthcare professionals who are passionate about travel, service, and maritime safety. The ideal candidate will assist the ships doctor, manage first aid stations, respond to onboard...

A regional airline in Johannesburg is seeking a Junior First Officer to ensure flights are conducted safely and efficiently. Responsibilities include monitoring flight paths and systems, communicating effectively with departments, and navigating the aircraft inflight. Candidates must have at least 1000 flying hours and relevant qualifications such as using SACAA Commercial licensing. This role...

A recognized organization in the motor industry is looking for a dedicated customer support representative to manage enquiries and complaints. The ideal candidate will have strong communication skills and the ability to resolve issues efficiently. Responsibilities include logging enquiries, providing accurate answers to customer queries, and liaising with stakeholders for issue resolution. A...

A reputable staffing agency is seeking a Support Agent in Johannesburg. The successful candidate will be the first point of contact for clients and vendors, providing 24/7 customer support. This role requires strong communication skills, a friendly disposition, and the ability to efficiently resolve customer issues. Candidates must have a relevant degree and preferably 1-2 years' experience in...

SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...

Role: Network Support Engineer (Level 2) Reference: JHB000968-DS-1 Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting...

A South African technology solutions company is seeking an Operations Technical Support Agent in Johannesburg. This role requires delivering second-line technical support for Kazang products while resolving customer issues efficiently. Responsibilities include fraud investigation, training, and maintaining high performance metrics. Candidates should have Matric and at least 5 years of customer...

A cloud service provider in Johannesburg is seeking a 2nd Line Cloud Support Engineer. In this role, you will work with a talented team to provide exceptional support for cloud products, ensuring customers gain maximum ROI. Responsibilities include collaborating on cloud technology implementations, enhancing systems, and maintaining excellent client communication. Ideal candidates will have a...

Company and Job Description: A leading banking organisation is seeking a Transactional Banking Application Support Analyst (2nd Line) to support critical transactional banking platforms, with a strong focus on Host‑to‑Host (H2H) channels. This role offers exposure to core transactional systems, enterprise clients, and cross‑functional technology teams, while providing the opportunity to deepen...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...

A local care provider in Germiston is seeking a dedicated care assistant to provide exceptional overnight care to residents. The ideal candidate will possess excellent communication skills, a passion for providing care, and an ability to work within a team. While previous experience in care for older individuals is preferred, training will be provided. This full-time role emphasizes treating...