A tech firm is seeking a Technical Customer Support Agent based in Cape Town. This role involves providing technical assistance to customers through live chat, tickets, and phone. Ideal candidates must have a Matric certification and experience in technical support. Strong communication in English is vital, along with a customer-focused attitude. Join a dynamic team and work independently on...
A dynamic web hosting company is seeking a Web Hosting Agent in Cape Town to provide exceptional customer support. The ideal candidate will have a Matric qualification, over a year of experience in hosting support, and a strong understanding of DNS and web hosting platforms. You will assist customers with their hosting needs through various communication channels and collaborate with internal...
Infrastructure Engineer - SysOps Join to apply for the Infrastructure Engineer - SysOps role at Integrity360. About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs) –...
Job Overview Managing the day-to-day IT operations 24/7, ensuring Client SLA’s are met with regards to services and delivery, and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target and being a role model while setting an example for the desired standards of conduct, leadership, integrity, and...
About the job IT Support and Security Engineer L3 IT Support and Security Engineer L3 Join a High-Growth Australian MSP Remote Role (Darwin Hours) IT Support & Network Engineering | Market Related | Remote (South Africa, AU Hours) About Our Client Our client is a fast-growing Australian IT Managed Services Provider with a dynamic, mission-driven team supporting a diverse clientele across...
Overview Shape the Future of Service Excellence with Ten! Driving Innovation. Building Trust. Redefining Service Excellence. Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world's leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, and Swisscard. Corporate...
ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years’ experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...
Shape the Future of Service Excellence with Ten! Driving Innovation. Building Trust. Redefining Service Excellence. Ten is on a mission to become the most trusted service business in the world. We service the most valuable customers of the world’s leading private banks, premium financial services and luxury brands globally including HSBC, Bank of America, and Swisscard. Corporate clients use...
Job Purpose The Support Technician troubleshoots and maintains the Client’s Voice and Data Networks including CCTV infrastructure, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Job Duties - Maintain the Networks, which includes CCTV cameras, networks and Voice services. - Act as primary...
JOB TITLE: Infrastructure Support Engineer LOCATION: Hybrid: Stellenbosch or Woodmead + Remote ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud...
About Us Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
Overview Aculocity is a global technology consulting company delivering advanced technology solutions that modernize and optimize business operations. Founded in 2006, Aculocity provides tailored software development, enterprise system implementations, business intelligence, and business process solutions to organizations worldwide. As a member of the GVW Group portfolio, Aculocity serves as...
About the job Senior Network Security Engineer The Application Security Engineer is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical...
ENVIRONMENT Our client, a leading Themes & Plugins Company, is seeking a talented, self‑motivated, and creative Website Builder to join their team. The ideal candidate has extensive experience building high‑quality websites using Elementor, WooCommerce, and Shopify, with bonus points for experience in Webflow and Framer. As experts in publishing platforms, they value a deep understanding of each...
Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...
About Us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a Web Hosting Agent to join our team and help us bring our vision to life. Job Purpose Be the first point of contact...
About the job Senior Platform and Compute Engineer Senior Platform and Compute Engineer - 12 MonthContract Role Responsibilities Maintain service availability for customers by: Performing routine maintenance Proactively monitoring alerts and status changes Perform project-related duties for new and changing infrastructure deployments as required. Regularly update customers on the progress...
ENVIRONMENT YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
ENVIRONMENT ARE you the go-to person for solving tech problems? Then a dynamic provider of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role in delivering exceptional IT support to clients. You’ll have the opportunity to work on interesting projects, develop your technical skills, and grow your career in a...
ENVIRONMENT: PLAY a crucial role in ensuring the seamless operation of the IT infrastructure of a dynamic provider of innovative Software & Systems Solutions looking for a strong technical ICT Systems Administrator. You will not only maintain and optimize network systems, servers, and hardware but also provide vital support to the ICT Manager. In addition, you will collaborate closely with ICT...