help desk support jobs in Cape Town

A leading global technology firm in Cape Town is seeking a customer service oriented Help Desk Specialist. The role involves providing technical support and ensuring customer satisfaction. Candidates should have a BS degree in IT or Computer Science and strong troubleshooting skills. The position requires proficiency in English and effective communication with clients. Join a dynamic team where...

A leading tech company in Cape Town is seeking a German Customer Support Specialist. The role involves handling customer inquiries about TV and mobile products, troubleshooting technical issues via email and chat. Ideal candidates will have at least 6 months of experience, excellent written English, and strong problem-solving abilities. Bilingual candidates, especially those fluent in German, are...

A leading IT support company in Cape Town seeks a Level One Engineer to provide entry-level support. Responsibilities include assisting users via phone and email, logging issues, and resolving common technical problems. The ideal candidate should have a foundational understanding of IT systems, strong communication skills, and a desire to grow in IT support. This position is suitable for those...

Goodwood Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and or...

Riverfy is an onsite and remote IT support and security software solutions company. Our mission is to help businesses achieve more through the efficient use of innovative technology solutions. We strive to maintain an impeccable level of service delivered with a sense of warmth and friendliness to our clients. This is a full-time remote role. About the role:The primary responsibilities include...

We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant departments. The vital part of your...

Key Requirements: - Minimum 2 years proven experience with Model Maker (essential) - Experience with Survey Maker, Irrimaker, and Road Maker (advantageous) - Proficient in TeamViewer and general computer literacy - Quick learner with strong problem-solving skills Duties and Responsibilities: - Provide first-line support to clients using Model Maker software - Assist users with installation,...

A leading multinational company in Cape Town is seeking a dedicated IT Support Technician. This role entails providing technical support to users, managing user queries, and ensuring seamless desktop installations and maintenance. Qualified candidates will possess a Diploma in IT and relevant experience. The position requires strong problem-solving skills and the ability to work under pressure in...

An IT services firm in Cape Town is looking for a dedicated IT Support Specialist to assist with the installation and configuration of hardware and software. The role involves monitoring systems, troubleshooting issues, and providing support to staff. Candidates should have at least a high school diploma and a willingness to learn. Additional education or certification in IT is a plus. This is an...

A leading IT services company in Cape Town is searching for a Jnr Service Desk Engineer. The ideal candidate will bring IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Responsibilities include supporting IT functions and working collaboratively in a team. The role requires higher professional education, fluency in English, and 2-4 years of...

A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...

A recruitment agency is seeking a skilled Receptionist / Admin Clerk to join their team in Cape Town. The role involves answering phones, supporting branch staff, and general administration including invoicing and processing payments. Candidates should have a Grade 12 education, at least 2 years of reception experience, and be computer literate. Experience with Sage 300 is advantageous. This...

A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...

A prominent technology services company in Cape Town is seeking a Technical Support Advisor to enhance customer satisfaction through effective issue resolution. The ideal candidate must have at least 24 months of call centre experience and be proficient in handling technical queries. The role offers a competitive monthly salary along with comprehensive benefits, including medical aid and a...

Job Overview Date Posted:Posted 6 months ago Location:Cape Town, Western Cape Job Title:Service Desk Analyst (German Support) Salary:R16,000 - R18,000 Salary Type:Negotiable Education Level:Diploma Job Level:Intermediate Required Experience:1 - 3 Years Service Desk Analyst (German Support) position available in Cape Town. Purpose of the Job:Key Responsibilities: - Acquisition of the...

Responsibilities: - Welcoming visitors - Taking messages and ensuring they are passed to the appropriate staff member in time - Managing meeting room availability - Receiving, sorting, distributing and dispatching daily mail - Recording and maintaining office expenses - Coordinating internal and external events - Managing office inventory such as stationery, equipment and furniture. - Ensure the...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

Why work for our client? They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They thrive on making a difference in the lives of people and businesses. They bring passionate, fun-loving people together and give them the freedom and tools they need to look after their clients’ customers as if they were...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...

A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...