Help Desk Agent jobs in Cape Town

Why work for our client? They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They thrive on making a difference in the lives of people and businesses. They bring passionate, fun-loving people together and give them the freedom and tools they need to look after their clients’ customers as if they were...

Key Requirements: - Minimum 2 years proven experience with Model Maker (essential) - Experience with Survey Maker, Irrimaker, and Road Maker (advantageous) - Proficient in TeamViewer and general computer literacy - Quick learner with strong problem-solving skills Duties and Responsibilities: - Provide first-line support to clients using Model Maker software - Assist users with installation,...

A leading global technology firm in Cape Town is seeking a customer service oriented Help Desk Specialist. The role involves providing technical support and ensuring customer satisfaction. Candidates should have a BS degree in IT or Computer Science and strong troubleshooting skills. The position requires proficiency in English and effective communication with clients. Join a dynamic team where...

Goodwood Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and or...

Riverfy is an onsite and remote IT support and security software solutions company. Our mission is to help businesses achieve more through the efficient use of innovative technology solutions. We strive to maintain an impeccable level of service delivered with a sense of warmth and friendliness to our clients. This is a full-time remote role. About the role:The primary responsibilities include...

We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town. As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant departments. The vital part of your...

A leading IT support company in Cape Town seeks a Level One Engineer to provide entry-level support. Responsibilities include assisting users via phone and email, logging issues, and resolving common technical problems. The ideal candidate should have a foundational understanding of IT systems, strong communication skills, and a desire to grow in IT support. This position is suitable for those...

CAPE TOWN'S TEAM IS GROWING! Join Our Team and Make a Difference! Position: Retention Agents German Desk Experience: Minimum 1 year in same position (German-speaking) is a must Salary: USD $2000 - $2500 (T&Cs Apply) Working Hours: 10:30 AM 7:00 PM Responsibilities: - Engage with German-speaking clients to retain their business - Resolve customer issues with professionalism and empathy -...

JOBNUMBER iOCO03503- CONTRACT TYPE Permanent- CONTRACT TYPE:OnSite The Role:We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving...

We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...

A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...

A leading ISP in South Africa seeks a Service Desk Technician for 1st Line Support in Cape Town. The role involves troubleshooting broadband and other services while ensuring customer satisfaction. Ideal candidates will have 5 years' technical support experience and a strong understanding of ISP networks. This position includes a benefits package such as medical aid contributions and employee...

Functieomschrijving The MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2 Key Roles and Responsibilities: Receive, log, validate and diagnose client requests, on the full range of...

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT...

Job Number 24014756 Job Category Rooms & Guest Services Operations Location Protea Hotel Cape Town North Wharf, 1 Lower Bree Street, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth check-in and...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

Our client in Durbanville is looking for a Help Desk Agent with solid Model Maker experience to join our team. Model Maker proficiency is non-negotiable Key Requirements: - Minimum 2 years’ proven experience with Model Maker (essential) - Experience with Survey Maker, Irrimaker, and Road Maker (advantageous) - Proficient in TeamViewer and general computer literacy - Quick learner with strong...

Cape Town, South Africa | Posted on 06/11/2025 - Industry Technical Support & Customer Services - Work Experience 5 years - Education Level Grade 12 or equivalent - City Cape Town - Province Western Cape - Country South Africa - Postal Code 8005 Job Description Where the successful candidate will fit in? Our Service Desk team is responsible for 1st Line Support to our customers. With a strong...

A leading tech company in Cape Town is seeking a German Customer Support Specialist. The role involves handling customer inquiries about TV and mobile products, troubleshooting technical issues via email and chat. Ideal candidates will have at least 6 months of experience, excellent written English, and strong problem-solving abilities. Bilingual candidates, especially those fluent in German, are...

A leading talent acquisition firm in Cape Town is looking for Retention Agents for their German Desk. Candidates must have at least one year of experience in a retention role, ideally within the FX industry, and be fluent in German. The role involves engaging with German-speaking clients, resolving issues, and maintaining accurate records. The company offers a competitive salary of USD $2000 -...