Helpdesk Coordinator jobs in Cape Town

Vacancy – Programme Support Officer within the CLEAN Helpdesk SSN is seeking a Programme Support Officer, which is a pivotal role providing support to the work of the Climate, Environment, and Nature (CLEAN) Helpdesk programme team in coordinating the programme across a number of areas, including collaboration, stakeholder engagement, and learning and communication processes. This position will...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

IT Service Desk Coordinator Location: Western Cape, Cape Town Deadline: January 22, 2026 Quick Recommended Links - Jobs by Location - Job by industries We are looking for an IT‑passionate and customer service‑focused individual to join the Truworths Store Support Service Desk team. As an IT Service Desk Coordinator you will be responsible for 2nd line and 3rd line hardware and software...

About the job Customer Support Executive Deliver exceptional service to UK customers from sunny Cape Town or remotely! Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PMUK Time) About Our Client Our client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast delivery, reliable...

SLA Account Manager (IT) required in Cape Town. An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and delivering consistent, high-quality IT support across multiple...

Role Details - Location: Cape Town, South Africa - Work Arrangement: Remote - Type of Support: Phone, email, screen share - Contract Duration: Full-time - Training Schedule: To be determined - Work Schedule: To be determined - Expected Start Date: January 5, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative...

ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...

A fast-growing technology company is seeking a proactive and solutions-focused Customer Support Manager to lead and scale their support function. This role exists to ensure customers consistently receive timely, effective, and friendly assistance, while balancing excellent service with operational efficiency. The Customer Support Manager will be responsible for motivating, supporting, and...

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members across five countries and we want to employ...

Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making, we deliver fast, fair, and flexible loan products tailored to client needs. Our innovative approach combines cutting‑edge digital platforms with a customer‑centric ethos to empower financial...

SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...

Location: Plattekloof Cape Town Start Date: Preferably 1st August Work Mode: 5 Day's in office Lesaka Enterprise Division - Customer Support Administrator, the Customer Support Administrator is responsible for coordinating the resolution of customer-service tickets. This role involves managing enquiries, coordinating with internal and external teams, maintaining records, and resolving customer...

Company description:Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully-supported online high school programmes. As a social enterprise, Valenture Institute is also committed to levelling the playing...

LET’S START WITH OUR VALUES - Meaningful connections start with AUTHENTICITY - We do our best work by being CURIOUS - We grow by remaining DYNAMIC - Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE - At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Solutions Architect Associate, you will play a key role in supporting solution design and...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides...

Our client is a large international law firm with offices in Sandton, Cape Town and Durban, providing premium legal services to clients globally. The Cape Town office is seeking a Junior Service Desk Analyst to join its Business Services IT team. Role Summary Reporting to the IT Customer Service Manager, this is a highly visible, customer-facing role requiring excellent communication,...

Minimum Requirements An appropriate 3 year National Diploma/B-Degree (equivalent or higher qualification); A minimum of 1 year experience in records management; A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply. Recommendation None. Key Performance Areas Assist with the...

About the position Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients. The role is to oversee a portfolio of Enterprise Business customers, process new business and build direct relationships with Enterprise clients. The Key Account Manager will also work closely with internal teams to leverage the Enterprise...

SLA Account Manager (IT) (JB5808) Cape Town – R22 000 to R28 000 a month (Negotiable depending on experience) – Permanent An established and growing IT services provider is looking for a technically capable and service‑driven SLA Account Manager to join its Cape Town‑based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end,...

Cape TownPermanentJoin a financial services provider with a strong focus on the African continent. They offer a diverse range of insurance and investment solutions that are tailored to meet the unique needs of their clients. Committed to transforming lives and securing a brighter future, they are dedicated to making a positive impact in the communities they serve.The roleThe IT Specialist/...