inbound agent jobs in Cape Town

Location: Somerset West Employment Type: Full-time We are looking for a proactive and organised Inbound & Outbound Sales Agent to join our team. This role suits someone who excels in customer communication, enjoys managing both sales and service processes, and thrives in a service-driven environment. Key Responsibilities - Handle inbound customer enquiries and provide accurate information on...

A Business Process Outsourcing leader in Cape Town is seeking call center agents to support various customer service and sales projects. Responsibilities include managing inbound and outbound communications, ensuring excellent customer experiences, and documenting customer interactions. Ideal candidates are motivated with strong communication skills and a customer-oriented mindset. The role...

Job Location : Western Cape, Cape Town Deadline : January 06, 2026 Role Overview - The ideal candidate for this role will be responsible to provide an inbound telephonic Service and Sales to new and existing customers with a view to retaining and generating business by providing outstanding customer service. - The successful candidate is expected to meet and achieve all department standards...

HGS Cape Town, Western Cape, South Africa Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer‑obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences,...

Leading Inbound DMC based in Cape Town is looking for a dynamic and driven Reservations Agent. This is an exciting opportunity to contribute to a leading Destination Management Company renowned for crafting unique and memorable travel experiences across Southern Africa. You will report directly to the Leisure Groups Team Leader. Duties: Set up and manage Block-Booking Allotments in...

UK Inbound Customer Services Consultants (STB or CPT based) Reports to:UK Customer Service Team Lead Working hours:UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)- Shift 1 - 09h00 to 18h00- Shift 2 - 10h00 to 19h00- Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from October - March)- Shift 1 - 09h00 to 18h00- Shift 2 -...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business - both of which are key...

Inbound & Outbound Sales Agent Location: Somerset West Employment Type: Full-time We are looking for a proactive and organised Inbound & Outbound Sales Agent to join our team. This role suits someone who excels in customer communication, enjoys managing both sales and service processes, and thrives in a service-driven environment. Key Responsibilities - Handle inbound customer enquiries and...

You will be highly expert and knowledgeable about the full range of services offered by Ten and will use your superb communication skills to speak to members in a way that is beneficial for the member and sustainable for the business. Who We Are At Ten our goal is simple, to become the most trusted service business in the world. Ten is a leading global lifestyle management business with...

Senior Inbound Tour Consultant – Groups & FITs Location: Cape Town, South Africa Salary: R20,000 – R30,000 CTC (negotiable on experience) Key Responsibilities - Create, cost, and manage itineraries for Group and FITs tours. - Coordinate with suppliers – accommodation, transport, activity operators – to secure bookings. - Handle client inquiries and provide exceptional customer service. -...

Are you a passionate, experienced travel professional with a deep love for Southern and East Africa? Do you thrive in the luxury inbound market and enjoy creating unforgettable journeys for discerning travellers? If so, we want to hear from you! Our client is seeking a Senior Inbound Travel Consultant to join their dynamic team. This role is ideal for someone who excels in crafting bespoke,...

Overview Our client is a dynamic, woman-owned Destination Management Company with over 14 years of expertise in the travel and transport industry. Known for its dedication to delivering exceptional, personalized service, the company is passionate about crafting unforgettable travel experiences throughout Africa. Specializing in the international leisure market, it offers a wide selection of...

Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility regarding shift times for this process is...

A leading service provider in Somerset West seeks an Inbound & Outbound Sales Agent to enhance customer communication and manage both sales and service processes. The ideal candidate excels in customer interactions and is proactive in maintaining relationships, leading to increased sales and retention. Responsibilities include handling customer inquiries, conducting outbound sales activities, and...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in Brackenfell. This is a 3-month contract. Qualifications and experience: Matric Communicate in English and Afrikaans No less than 5 years' outbound call centre experience Great track record as reference checks will be conducted...

We are currently seeking International Inbound Debt Sales Consultants!!! If you've got what it takes, then get your fingers ready!! Note: Read thoroughly with understanding. US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation. This is a no cold calling center with more of a hot lead...

Senior Inbound Consultant Location: Cape Town Property Type: Luxury Travel Company Salary: Negotiable DOE + Commission-Based Incentives Kendrick Recruitment is currently seeking experienced Senior Inbound Consultants to join a leading luxury travel company based in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market...

Our client based in Cape Town is looking for a friendly, energetic and driven Senior Inbound Consultant to complement their vibrant office environment and to handle international tour operator enquiries. The position is within the clients' USA & Australasia Division. Key Performance areas: - Having a passion for the travel industry - A Minimum of 5 years inbound tour consulting experience...

Overview At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of...

Inbound Travel Consultant (Travel/B2B Destination Management/Southern & East Africa) Cape Town, Western Cape, South Africa Our client is a dynamic, woman-owned Destination Management Company with over 14 years of expertise in the travel and transport industry. Known for its dedication to delivering exceptional, personalized service, the company is passionate about crafting unforgettable travel...