Location: Somerset West Employment Type: Full-time We are looking for a proactive and organised Inbound & Outbound Sales Agent to join our team. This role suits someone who excels in customer communication, enjoys managing both sales and service processes, and thrives in a service-driven environment. Key Responsibilities - Handle inbound customer enquiries and provide accurate information on...
A financial institution is seeking a Call Agent for a fixed-term contract in Durban. The successful candidate will manage inbound and outbound calls, adhere to service level agreements, and escalate unresolved queries. Ideal candidates should have a Matric qualification and 1-2 years of call centre experience. You'll be expected to maintain knowledge of relevant regulations and participate in...
About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...
Overview Inbound Sales Agent — Join a fast-paced, high-energy sales team at Outworx Contact Centre. This role supports a major UK brand and involves speaking with customers who are ready to purchase. You’ll guide them to the right product using your excellent communication skills and natural ability to build rapport, helping customers feel confident and well looked after. As an Inbound Sales...
Overview STA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Real Estate Management sector, who is urgently seeking an Inbound & Outbound Customer Service Agent. We are looking for an experienced Customer Service Agent to support our US client who is a real estate investment and development company. You will handle inbound and outbound...
Job Summary Progressive Technology is seeking a highly motivated and customer-focused Inbound Call Handler to join our Remote Support team. As a Remote Support Agent, you will serve as the first point of contact for customers, providing prompt and professional support for a variety of inquiries. This role is ideal for someone who is tech-savvy, a great communicator, and thrives in a fast-paced,...
Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. - The incumbent...
Job Location : Western Cape, Cape Town Deadline : January 06, 2026 Role Overview - The ideal candidate for this role will be responsible to provide an inbound telephonic Service and Sales to new and existing customers with a view to retaining and generating business by providing outstanding customer service. - The successful candidate is expected to meet and achieve all department standards...
HGS Cape Town, Western Cape, South Africa Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer‑obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences,...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...
Leading Inbound DMC based in Cape Town is looking for a dynamic and driven Reservations Agent. This is an exciting opportunity to contribute to a leading Destination Management Company renowned for crafting unique and memorable travel experiences across Southern Africa. You will report directly to the Leisure Groups Team Leader. Duties: Set up and manage Block-Booking Allotments in...
Role Description The Inbound Call Centre Agent (Travel Service Associate) role is a full-time, on-site position based in Umhlanga. The primary responsibility is to assist customers with travel-related inquiries, bookings, and solutions via inbound calls. Daily tasks include managing customer queries, providing detailed and accurate travel information, addressing complaints, and ensuring a...
UK Inbound Customer Services Consultants (STB or CPT based) Reports to:UK Customer Service Team Lead Working hours:UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)- Shift 1 - 09h00 to 18h00- Shift 2 - 10h00 to 19h00- Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from October - March)- Shift 1 - 09h00 to 18h00- Shift 2 -...
Job description Outworx is looking for Inbound Sales Agents for a leading International USA campaign. RESPONSIBILITIES: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a culture of treating customers fairly and acting in...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. · The incumbent is...
Healthcare Inbound Customer Service Agent - USA Hours (Remote) Healthcare Inbound Customer Service Agent - USA Hours (Remote) Get AI-powered advice on this job and more exclusive features. ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a...
Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...