Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...
Job Summary Progressive Technology is seeking a highly motivated and customer-focused Inbound Call Handler to join our Remote Support team. As a Remote Support Agent, you will serve as the first point of contact for customers, providing prompt and professional support for a variety of inquiries. This role is ideal for someone who is tech-savvy, a great communicator, and thrives in a fast-paced,...
Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales projects for...
A financial institution is seeking a Call Agent for a fixed-term contract in Durban. The successful candidate will manage inbound and outbound calls, adhere to service level agreements, and escalate unresolved queries. Ideal candidates should have a Matric qualification and 1-2 years of call centre experience. You'll be expected to maintain knowledge of relevant regulations and participate in...
Facebook, Google, Instagram, LinkedIn, Whatsapp, Websites, SEO, Blogging & Push Notifications - These are just a few platforms we get to play with on a daily basis! Dynamic Web Design & Socal Media company based in the heart of Milnerton, offers Sales Agents an exciting opportunity to advance their professional development! We seek agents with energy who are determined to meet their targets and...
Collections Agent – Call Center MCI Cape Town, Western Cape, South Africa Job Type: Full-Time Start Date: 8th December 2025 Location: Cape Town, Western Cape, South Africa Position Overview MCI is a leading tech‑enabled business services company. This role supports a global provider of media, technology, and connectivity services. You will manage overdue customer accounts, resolve...
A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...
Company Description Episodic is a dynamic financial services provider specializing in health solutions for the retail and SME markets. We offer innovative and flexible medical insurance products designed to meet the diverse needs of our customers. Our emphasis on choice ensures affordability without compromising on quality. Episodic is dedicated to delivering impactful solutions that support...
We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...
A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Role Description The Inbound Call Centre Agent (Travel Service Associate) role is a full-time, on-site position based in Umhlanga. The primary responsibility is to assist customers with travel-related inquiries, bookings, and solutions via inbound calls. Daily tasks include managing customer queries, providing detailed and accurate travel information, addressing complaints, and ensuring a...
At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business - both of which are key...
Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...
Job Summary: Progressive Technology is seeking a motivated and customer-focused Technical Support Agent to join our remote call center team. The ideal candidate will be responsible for providing exceptional technical assistance, troubleshooting, and support to our clients, ensuring that their issues are resolved efficiently and effectively. This role requires excellent communication skills,...
Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...