Applications are invited for the IP Core & Transmission Engineer position based in Stellenbosch. This person will report to the IP Core and Transmission Team Lead. PURPOSE OF THE ROLE: The IP Core & Transmission Engineer will play a critical role in the design, implementation, and optimisation of our Core network infrastructure. You will be responsible for maintaining and enhancing our IP core...
Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Requirements: - Relevant qualification will be advantageous. - 5 years working experience on troubleshooting and maintaining copiers. - Must have experience on Olivetti brand. - Must have a valid drivers licence. Responsibilities: - Installation of new copiers. - Setup users. - Connect to scanning. - Setup of IP addresses. - Identify part to be replaced such as transfer belt, toners, drums,...
Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...
What You Bring / Requirements: - 2 - 4 years' experience in IT Support - Valid driver's licence and your own vehicle (non-negotiable) - Hunger to continuously learn & know what is new in the IT zoo - Confident remote support skills on Windows 10/11 - Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP - Familiarity with IP addressing, subnetting, basic routing - Strong...
SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...
Job Purpose The Support Technician, troubleshoots and maintains the Client’s Voice and Data Networks including CCTV infrastructure, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Job Duties • Maintain the Networks, which includes CCTV cameras, networks and Voice services. • Act as primary...
Qualifications - CCNP/CCSP certification with official CSCO number - 10+ years working within an ISP based environment - Experience and knowledge of Cisco routers and switches (IOS) - Experience and knowledge of Juniper routers and switches (JUNOS) - Experience and knowledge of Extreme Networks switches (EXOS) - Experience and knowledge of IP addressing and subnetting (IPv4 &IPv6) - Experience...
Requirements: - Relevant qualification will be advantageous. - 5 years working experience on troubleshooting and maintaining copiers. - Must have experience on Olivetti brand. - Must have a valid drivers licence. Responsibilities: - Installation of new copiers. - Setup users. - Connect to scanning. - Setup of IP addresses.  - Identify part to be replaced such as transfer belt, toners, drums,...
Job Title: Server Engineer II (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and...
Work Flexibility: Hybrid or Onsite Assisting in Sourcing Tender Opportunities: Support the team in identifying and researching new tender opportunities. • Maintaining Tender and RFQ Databases: Assist with updating and managing the database of all tender and RFQ activities to ensure it remains organized and up-to-date. • Supporting Responses to RFQs, RFIs, and Tenders: Help draft and...
Our Client This division is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across...
Functieomschrijving - MS Engineer (L3) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L3) are able to restore service to clients. Their primary objective is to proactively review client...
Job Description We have an amazing opportunity for a Technical Specialist in Cape Town! We require a candidate with: •BSc. Computer Sciences or National Diploma in IT •5+ years experience •Working knowledge on VLANS, LACP, STP, ACL's, IP subnetting, DHCP, DNS and address translation. •HP, Cisco, Fortinet, Extreme experience •Ability to Troubleshoot and resolve problems •Experience in...
Role: Junior System Support Engineer Location: Century City - Cape Town - ONSITE (No out of town applications will be considered) Transport: A valid driver's license (manual) is non-negotiable, and owning your own car is preferred. Start Date: January 2026 Overview: We’re looking for a proactive and technically skilled Junior IT Support Technician to join our client’s team. This role is...
Functieomschrijving Job Profile Summary MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the MS Engineer (L2) is able to restore service to clients. Their primary objective is to...
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
Role: Microsoft Systems Engineer Mid and Senior Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and...
Functieomschrijving Job Profile Summary The IT Systems Administrator is a mid-level job in the IT Systems Administration job family. Their primary responsibility is to assist with ensuring continuous availability of IT services by effectively identifying system requirements, installing upgrades and monitoring system performance for medium complexity systems. Job Description Key Roles and...