Applications are invited for the IP Core & Transmission Engineer position based in Stellenbosch. This person will report to the IP Core and Transmission Team Lead. PURPOSE OF THE ROLE: The IP Core & Transmission Engineer will play a critical role in the design, implementation, and optimisation of our Core network infrastructure. You will be responsible for maintaining and enhancing our IP core...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...
Responsibilities - Perform scoped vulnerability validation and security checks across: - Windows and Linux endpoints/servers - Active Directory basics (identity, authentication, common misconfigurations) - Network services and exposures (SMB, RDP, SSH, HTTP/S, DNS, etc.) - Perimeter and segmentation observations (where applicable) - Use established tooling and playbooks to: - Enumerate assets...
- Installation, Commissioning and Maintenance of Electronic Security Equipment. - Regular communication and development of a good relationship with client. - Attention to detail on all aspects of relevant. - Adhering to the Agreement between the client and the company. - Adhering to Health and Safety Regulations. - Feedback to Operations Manager. - Problem Solving /Project Management. -...
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a versatile and motivated Field Services Engineer to join their dynamic Field Services team. This role is ideal for a candidate with a strong background in unified communications, contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services...
Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...
What You Bring / Requirements: - 2 - 4 years' experience in IT Support - Valid driver's licence and your own vehicle (non-negotiable) - Hunger to continuously learn & know what is new in the IT zoo - Confident remote support skills on Windows 10/11 - Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP - Familiarity with IP addressing, subnetting, basic routing - Strong...
Key Responsibilities: * Maintain and manage, in conjunction with networking team, networking switches and routers conforming to requirements from Networking Security Team * Develop, manage and maintain documentation of the system architecture. * Develop and maintain database of existing networking equipment ô²ôlocation, serial number, model, configuration management. * Manage, in conjunction with...
Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...
Our client in the BPO Call Centre is urgently looking for a Network Manger: This is a SME (Subject Matter Expert) role that ensures a seamless IT Network Management , helping business growth and creating value for business and their clients through IT intervention. Basic Requirements: - 10+ years of experience in Networking and Network security technologies with minimum 3 years in above...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...
Job Purpose The Support Technician, troubleshoots and maintains the Client’s Voice and Data Networks including CCTV infrastructure, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Job Duties • Maintain the Networks, which includes CCTV cameras, networks and Voice services. • Act as primary...
Qualifications - CCNP/CCSP certification with official CSCO number - 10+ years working within an ISP based environment - Experience and knowledge of Cisco routers and switches (IOS) - Experience and knowledge of Juniper routers and switches (JUNOS) - Experience and knowledge of Extreme Networks switches (EXOS) - Experience and knowledge of IP addressing and subnetting (IPv4 &IPv6) - Experience...
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
Applications are invited for the Enterprise Network Engineer position to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: As an Enterprise Network Engineer, you will be responsible for the design, deployment, and support of network infrastructure environments for enterprise customers. Operating within a Managed Services Provider (MSP) framework, this role is focused on the internal...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...