IT customer support at IT jobs in Cape Town

A leading cloud solution provider is seeking a customer service advisor in Cape Town to assist students with technical issues during online exams. The ideal candidate should be friendly, have strong multitasking abilities, and a desire to learn. Responsibilities include answering calls and chats, logging tickets, and providing technical support. No advanced IT knowledge is necessary, but customer...

A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...

A managed IT services provider in Cape Town is seeking a motivated Helpdesk Agent to provide first-line technical support. In this role, you'll handle incoming IT support requests, log and categorise tickets, and offer assistance with Microsoft 365 issues. Ideal candidates have 1-2 years of IT support experience, strong customer service skills, and a willingness to learn. This position offers a...

About the job IT Support and Security Engineer L3 IT Support and Security Engineer L3 Join a High-Growth Australian MSP Remote Role (Darwin Hours) IT Support & Network Engineering | Market Related | Remote (South Africa, AU Hours) About Our Client Our client is a fast-growing Australian IT Managed Services Provider with a dynamic, mission-driven team supporting a diverse clientele across...

Join a forward-thinking company as an IT Customer Engineer, where your innovative mindset and technical expertise will shine. In this dynamic role, you will engage in the design and maintenance of IT systems, ensuring seamless installation and configuration. Your troubleshooting skills will be put to the test as you provide top-notch customer support, identifying problems and delivering effective...

IT Support Technician (Call Centre / BPO Environment) San Fernando, PH Job Type Full-Time Pay Types Salary Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

A managed service provider is seeking a Helpdesk Technician to deliver excellent technical support and customer service. The role involves desktop support, troubleshooting, and engaging in security-related tasks. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, and strong communication skills. This is a fully remote position offering a...

A technology service provider in Cape Town is looking for an IT Field Technician to provide support for systems, hardware, and software. Responsibilities include installation, troubleshooting, and customer service. The ideal candidate has at least 3 years of experience, is knowledgeable in networking and Microsoft applications, and possesses excellent communication skills. This role requires...

Main Purpose of the Job Responsible for the timely and effective response to the full spectrum of IT user queries and problems by providing technical support to users including performing desktop software and hardware installation; performing routine maintenance on data centre equipment, troubleshooting problem areas (in person, or remotely), providing end-user assistance where required and...

A leading IT solutions provider in Cape Town is seeking a Sales Support Associate to provide customer account support. In this entry-level, full-time role, you'll handle quotations, process orders, and assist with customer queries, all while collaborating closely with internal teams and vendors. Ideal candidates will demonstrate analytical skills and the ability to build rapport with others. If...

A leading IT solutions provider in Cape Town seeks a Support Engineer to deliver exceptional IT support to clients. The role requires 5+ years in technical support, familiarity with Windows Server and Office 365, and strong troubleshooting skills. The ideal candidate will have certifications in Networking+ and A+, a customer-focused mindset, and the ability to manage multiple priorities. The...

IT Support Engineer job vacancy in Cape Town. This is a hands-on IT support role focused on owning and delivering excellent service to SLA clients. You will be the main technical point of contact for a portfolio of customers, making sure support tickets are handled efficiently and service levels are consistently met. The role suits someone who enjoys working directly with clients, taking...

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity,...

A leading IT service provider is looking for an IT Systems Engineer located in Cape Town. The ideal candidate will provide technical support and assistance to clients while ensuring ticket management and compliance with service standards. Responsibilities include troubleshooting Windows systems, basic networking, and customer service. A minimum of 3 years experience in IT support and relevant...

Location: Applicants should reside in Plattekloof, Panorama, Welgelegen, Edgemead, Monte Vista, Burgundy Estate. Role Overview: The client is looking for an innovative, deadline-driven IT Customer Engineer. Key Responsibilities: - Assist with design, construction, equipment installation, system configuration, and maintenance. - Provide customer support and troubleshoot systems. - Identify...

About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...

Are you ready to deliver exceptional IT support to customers across the globe? We are bold, forward-thinking innovators who create solutions that empower businesses. As an IT Support Engineer within our Managed IT Services group, you'll play a pivotal role in ensuring the success of our customers' IT systems and their business continuity policies. What You'll Do: - Provide remote...

A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...