**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...
We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Key Responsibilities Support &...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required.Your: - Formal Education: - Relevant degree or...
Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...
About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...
IT Support Engineer Location: Hatfield, Pretoria Type: Full-Time Salary: Market-Related (based on qualifications & experience) Our client is looking for a technically skilled, hands-on IT professional who can provide second-level support for toll systems, Linux/Oracle environments, databases, and networking infrastructure. They want someone who can maintain system uptime, troubleshoot complex...
Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...
Location: Cape Town / Johannesburg / KwaZulu-Natal Our client is on the lookout for a Level 2 IT Support Engineer who’s passionate about problem-solving and thrives in a fast-paced technical environment. This role is ideal for someone who enjoys diving into complex IT challenges, supporting users, and ensuring systems run smoothly and securely. The successful candidate will be the go-to person...
Office Location: Century City, Cape Town, South Africa In Office Requirement: In-office, 5 days per week Salary: R40,000 pm Why Midnite? Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the...
IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications. - Multiple Site Support of IT hardware...
I am looking for an IT support engineer to be based at one sight who will be responsible for providing technical support, troubleshooting and resolving technical issues, and maintaining customer relationships. You will be required to ensure that customers' systems and networks are running smoothly. Key responsibilities: - Windows Server Administration - Active Directory Administration - O365...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...
Position: IT Support Engineer Hire Resolves client is seeking a highly skilled and motivated IT Support Engineer to join their team in Centurion, Gauteng. The successful candidate will be responsible for providing technical support and assistance to end users in the organisation, ensuring that all IT systems and infrastructure are running smoothly. Responsibilities: - Provide technical support...
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...
Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...