1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...
We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Key Responsibilities Support &...
Office Location: Century City, Cape Town, South Africa In Office Requirement: In-office, 5 days per week Salary: R40,000 pm Why Midnite? Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the...
IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications. - Multiple Site Support of IT hardware...
Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...
Job Description: Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressure Guide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidence Fortify the Pathways: Proactively maintain and improve core systems,...
This position is also responsible for executing planned projects, upgrades and initiatives that will support the Complyxpert’s growth and mitigate any IT-related risks.Requirements:Key Duties and Responsibilities, including but not limited to:- Provide technical support to end-users for incoming queries and issues related to computer systems, software, and hardware.- Install, configure, and...
At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued, and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. You will enjoy working in a fast-paced environment where IT is seen as a competitive...
The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support Analyst will provide effective maintenance and support for the Oracle Merch systems and its users. Key Responsibilities- To be responsible...
IT Support Technician CBD R15 000.00 CTC Business consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings. The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited to: - Support Ticket System - Printers - Internet -...
Provide 24 X 7 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative measures Create processes and support mechanisms for API Consumers Security management Identify and implement cost-saving / optimisation initiatives. Ensure the...
Advert Reference: P13710 IT Support Technician - Cape Town Job Title: IT Support Technician - Cape Town - Closing Date: 2024/09/19 - Position Available From: 2024-09-05 - Area: Cape Town - Actual Place Of Work: Cape Town - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week (South Africa) - Purpose of Position: To provide a single point of contact for...
Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...
OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via...
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary...
I am looking for an IT support engineer to be based at one sight who will be responsible for providing technical support, troubleshooting and resolving technical issues, and maintaining customer relationships. You will be required to ensure that customers' systems and networks are running smoothly. Key responsibilities: - Windows Server Administration - Active Directory Administration - O365...
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...
Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....