The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
Our client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations. Responsibilities: - Customer Service - Remain courteous, tactful, honest and professional in all communication with other parties - Ensure that feedback and follow ups to customers is meaningful and...
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant...
Join a leading IT Managed Services Company, as an Ingres Database Administrator. We’re seeking a talented professional to play a pivotal role in supporting and enhancing our client’s database environment. The Role:Your responsibilities will include: - Supporting the operation of Ingres database instances, implementing minor enhancements, and ensuring changes in production databases are...
Working Hours:Cover core UK hours as required Provide out of hours standby cover on a rotational basis Work overtime when required and approved Be willing to work some SA public holidays in return for overtime remuneration or time in lieu REQUIREMENTS Prior knowledge of Microsoft Dynamics NAV MS Business Central ERP, or valid ERP exposure. A scientific/numerical background in a discipline...
Business Change Project Manager About Us:We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT...
JOBNUMBER iOCO03503- CONTRACT TYPE Permanent- CONTRACT TYPE:OnSite The Role:We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving...
What being part of the Sigma Family means for you:IT Service Desk Operative As the 1st Line IT Service Desk Operative, you will work with a diverse team of engineers to provide high-performance break/fix, desktop support, and IT administrative functions to the Sigma user community in both the UK and South Africa territories. This will be done through resolving allocated tickets following defined...
About our client: Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance. What you will be doing: - Provide essential 1st, 2nd and 3rd level support for end users, applications,...
Functieomschrijving The Wireless Operations Manager provides operational management and guidance to a team of Engineers / Technicians who are accountable for installation, configuration and fault management. This position provides technical support to NTT (Ltd) clients. Manages teams of incumbents responsible for setup and installation of technical systems, applications, or process designs for...
Reporting to the Applications Manager, the post involves assisting the Applications Manager and support the performance and service of all business applications (to include but not limited to: MS Dynamics Nav, IVS, Paragon, SQL reporting, Phixflow, Kofax, interfaces & portals and bespoke software) to ensuring that service levels are achieved. The post provides IT technical support to the...
Why choose Logicalis? It’s not just IT solutions, It’s IT global know-how! Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes. Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’...
Purpose of the role:Qualifications, Training and Experience: - A scientific/numerical background in a discipline with quantitative content or with experience in an IT environment with evidence of relevant skills. - Experience translating customer requirements to changes - Ability tracking and implementing changes and feeding back to the customer. - Experience in an Applications Maintenance/...
Functieomschrijving The Engineering Manager provides operational management and guidance to a team of Engineers / Technicians who are accountable for installation, configuration and fault management. This position provides technical support to NTT (Ltd) clients. Manages teams of incumbents responsible for setup and installation of technical systems, applications, or process designs for client’s...
As an Ingres DBA you will be expected to: - Supporting the operation of the client’s multiple Ingres database instances, including minor enhancements and ensuring production database changes are reflected in DEV/UAT databases - Providing KT/assistance to 2nd line support team on database issues - Supporting the custom database data distribution solution - Taking part in a 24x7 3-person 3rd line...
We are seeking a Senior DevOps Engineer responsible for designing, implementing, and maintaining secure and scalable cloud and DevOps environments on Microsoft Azure. This role involves developing and managing CI/CD pipelines, leveraging Infrastructure as Code (Terraform, Ansible, ARM, Bicep), and integrating security controls into DevOps processes (DevSecOps) to ensure compliance and system...
Functieomschrijving - Job Profile Summary - The Senior Avaya Support Engineer (L4) is responsible for ensuring a managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of...
Job Role/Title: Applications Analyst Junior Reporting To:Job Type: Full Time Location: Cape Town,South Africa Hours Core UK Operational Hours Purpose of the role:Reporting to the Applications Manager, the post involves assisting the Applications Manager and support the performance and service of all business to ensuring that service levels are achieved. Accountabilities & Activities- To...
Functieomschrijving - MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary objective is to proactively review client...