itil process jobs in Cape Town

Introduction A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Responsibilities & Duties: • Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise technical...

An IT consulting firm based in Cape Town is seeking an IT Systems Engineer. The successful candidate will provide technical support to clients, troubleshoot various issues, and ensure compliance with ticket management processes. Applicants should have a minimum of 3 years' experience in IT support, proficiency in Microsoft 365 and Azure, and strong communication skills. This role offers a dynamic...

A leading cyber security provider is seeking a Senior Cyber Incident Response Analyst in Cape Town. The role involves managing cyber incidents, conducting intrusion analyses, and providing proactive services like compromise assessments. You will work closely with clients to offer clear communication and demonstrate service delivery, while multitasking on various technical issues. Strong knowledge...

Clicks is on the hunt for an exceptional IT Solutions Executive (Merchandise and Supply Chain Systems) that will jointly develop and deliver the application road map through continuous and effective interpretation of business requirements. Ensure support, maintenance, enhancement and monitoring of information systems according to agreed SLA with the business.This role is based at our Head Office...

To deliver impactful and high-quality IT audit and advisory engagements across infrastructure, applications, and cybersecurity domains, which identify and drive improvements within the IT control environment. This includes assurance over IT governance, controls, and risk management processes using leading frameworks (e.g., COBIT, ITIL), as well as data analytics and cyber risk assessment. ·...

The Company Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we...

Project Manager (IT) Role Purpose The Project Manager is responsible for planning, executing, and delivering medium to large-scale IT projects within scope, budget, and timelines. The role requires a seasoned professional with strong technical understanding, project governance expertise, and proven ability to lead cross‑functional teams in a high‑paced environment. Key Responsibilities -...

Main Purpose of the Job Responsible for the timely and effective response to the full spectrum of IT user queries and problems by providing technical support to users including performing desktop software and hardware installation; performing routine maintenance on data centre equipment, troubleshooting problem areas (in person, or remotely), providing end-user assistance where required and...

As a Checkpoint Security Engineer, you'll work closely with the Security team to help maintain and improve our security systems. You will be responsible for configuring software on multiple operating systems and ensuring that it is compatible with other hardware in order to prevent any issues from occurring. You will also have a key role in maintaining security tools such as firewalls, anti-virus...

About the job Senior Network Security Engineer The Application Security Engineer is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical...

Job category: System engineering / consultancy Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit an Incident and Problem Manager to form part of the IT Services and Operations Team in the Group IT department. The role will be based at Clicks Head Office in Cape Town and will report to...

Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily. At Electrum, we are grounded...

About the job Senior Platform and Compute Engineer Senior Platform and Compute Engineer - 12 MonthContract Role Responsibilities Maintain service availability for customers by: Performing routine maintenance Proactively monitoring alerts and status changes Perform project-related duties for new and changing infrastructure deployments as required. Regularly update customers on the progress...

Application Portfolio Manager (BI and Integration) Listing reference: click_021014 Listing status: Online Apply by: 20 August 2025 Position summary Industry: Wholesale & Retail Trade Job category: IT-Architecture Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Introduction We are looking to recruit an Application Portfolio Manager (BI and...

A technology consulting firm in South Africa is hiring for a Network Engineer. This position involves ensuring effective network operations, managing incidents, and implementing network changes. Candidates must hold a Bachelor's degree in a relevant field and possess hands-on experience with Cisco and Arista routing and switching, along with an understanding of cloud network technologies like...

About the job Managed Services Operations Specialist Key purpose: The role of the Managed Services Operations Specialist is to take responsibility for the management of service delivery for less complex managed services operations within company clients. They are also responsible for resource allocation and the management of the shift rotation schedule, thereby ensuring optimal client service...

As a Network Security Engineer, you'll be responsible for the design and implementation of client solutions. This role requires experience in networking technologies such as Cisco, Fortigate or AWS product suite; Network Penetration Testing; Computer Forensics; Social Engineering & ITIL processes along with strong scripting skills including Python and Bash programming languages will be an...

Overview As an ICT Security Specialist, you will be responsible for implementing and maintaining the security of company assets in accordance with industry standards. You will also ensure that all internal processes are in line with regulations and best practice guidelines. Your responsibilities include reviewing vulnerabilities to identify potential issues; updating policies, procedures and...

About the job Intermediate SysOps Engineer - National Diploma: Information Technology (Required) - B Tech degree or Postgraduate Diploma - Information Technology - AWS Certified Cloud Practitioner or Solutions Architect - mandatory Core Competencies and Skills: - AWS DevOps practices - Agile DevOps methodologies - Analytical and problem solving - Verbal and writing skills - Teamwork and...

The Client Delivery manager is accountable for the design, implementation and maintenance of the Service Delivery and Planning strategy, framework, and Operating model. This role assesses the environment across functions to identify and implement innovative improvements to support more efficient and cost- effective Service Delivery. Duties and responsibilities: - Oversee the strategic...