kpi management jobs in Cape Town

A leading global service provider in Cape Town is seeking an Operations Manager to enhance service quality for a financial contact center. The ideal candidate will have 2-3 years of experience in operations management within the BFSI sector and a solid understanding of KPI management. Responsibilities include maintaining service levels, managing performance reports, and leading a team. This...

A leading contact center organization in Cape Town seeks an experienced Operations Manager to lead service delivery and ensure client satisfaction. This role involves managing team performance against operational KPIs and facilitating effective communication with clients. Candidates should have a minimum of 3 years in a similar role, strong leadership, and problem-solving skills. The position...

A leading retail company in Cape Town seeks a motivated individual to support the Store Manager in driving sales and achieving KPIs. You will lead by example on the sales floor, supervising and motivating the team while ensuring exceptional customer service. Responsibilities include stock management and daily operations. Ideal candidates should possess strong sales abilities, supervisory...

A leading fashion retail brand in Cape Town is seeking a confident and driven Sales Supervisor to lead their team. Responsibilities include supporting the Store Manager, supervising team members, and ensuring exceptional customer service on the sales floor. Ideal candidates will have strong sales abilities and excellent communication skills, with a keen attention to detail. This role offers the...

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...

A global medical staffing provider in Cape Town is seeking a Head of Global Talent Acquisition to lead strategic recruitment efforts and ensure alignment with company goals. Key responsibilities include executing recruitment strategies, managing TA team performance, and collaborating with stakeholders to optimize hiring processes. Proven experience in ITA and team management is essential for this...

Canonical Cape Town, Western Cape, South Africa Product Manager - Cloud Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and...

A leading business consulting company located in Cape Town seeks a Senior Manager to lead a team of Workforce Management and MIS analysts. The ideal candidate will have a minimum of 6 years experience in Workforce Management within a multi-client BPO environment and at least 2 years in a managerial role. This role requires strategic leadership, the ability to drive improvements, and effective...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The purpose of this role is to implement the CBU Sales and Distribution strategy in conjunction with all the unbranded channel partners and strategies while creating regional strategies aligned to business objectives. The...

Digital & eCommerce Manager We are seeking a strategic and hands‑on Digital and eCommerce Manager to lead and execute digital marketing initiatives that drive brand awareness, engagement, and online sales. Reporting to the Marketing Manager and General Manager, this role is responsible for managing digital campaigns, optimizing eCommerce performance, and collaborating with internal teams and...

Job category: Advertising and Communication Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit an Account Manager to join our Digital Marketing Team. This role will be based in Cape Town and report to the Digital Marketing Manager. Job purpose: To manage and oversee multiple digital...

Want to join an innovative player in renewable energy that is rapidly growing in Africa? Since it was established in 2019 as part of renewable energy frontrunner Release by Scatec has been developing and deploying a unique, flexible leasing solution of pre‑assembled and modular solar and battery equipment for the mining and utilities market. Recently announced funding by Climate Fund Managers...

JOB TITLE: Paid Media Performance Marketing Manager (Digital Specialist) LOCATION: Cape Town/Stellenbosch or Johannesburg (Hybrid) ABOUT HYPERCLEAR TECHNOLOGIES: Hyperclear Technologies is a division of Hyperclear Global Investments, a technology investment holding company headquartered in Mauritius with regional offices in South Africa, Uruguay, and the United Kingdom. At Hyperclear...

About Weaver Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions. We’re a data-first organisation built on collaboration, innovation, and...

About The Role Operations Manager – On-site, Cape Town This role is employed directly by our UK client Homeprotect, a forward-thinking organisation dedicated to providing exceptional insurance solutions to individuals with unique needs. If you are passionate about innovation, customer service, and creating tailored solutions, we want to hear from you. Help shape the future of home insurance by...

About Happy Pay Happy Pay is an ad‑subsidised payments network that gives South Africans access to zero‑cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high‑intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping merchants boost conversion, increase average order...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

HR Manager Hybrid engagement (Cape Town / Johannesburg) Role Purpose The HR Manager is responsible for the operational management and execution of HR practices across the organisation. This role focuses on day-to-day HR management, policy implementation, employee relations, and performance management, ensuring consistency, compliance, and effective people practices that support business...

Business Development Manager -UK Complex Care About the job Business Development Manager -UK Complex Care Business Development Manager -UK Complex Care Drive Growth in a Leading UK Complex Care Provider, Remote in Cape Town Remote (Cape Town-based) | Hybrid working as the team grows | R28 000 -R30 000 per month | UK Hours (8am -5pm) About Our Client Our client is a respected UK-based...

Software Engineering Manager - Sustaining Engineering Canonical Cape Town, Western Cape, South Africa Join or sign in to find your next job Join to apply for the Software Engineering Manager - Sustaining Engineering role at Canonical Software Engineering Manager - Sustaining Engineering Canonical Cape Town, Western Cape, South Africa 3 days ago Be among the first 25 applicants Join to...