Assistant Spa Manager, you will work closely with the Spa Manager to ensure the smooth day-to-day operations of the spa. You will assist in managing the team, maintaining high service standards, and driving revenue growth while fostering a serene and welcoming environment for guests. This is a hands on role that combines leadership, operational management, and guest relations. Key...
Duties: Drafting Protocols & SOPs for both own Spas and clients. Coordinate with the Trainer for any client or Spa training requests that are needed. Research and implementing new ideas based on your research in the competitive markets. Creating and updating Spa Menus for both our Spas and the Clients. Training clients in knowledge base and therapy protocols. Research & implement new ideas to...
Assistant Café Grill Restaurant Manager – Luxury Hotel and Spa, Camps Bay Kendrick Recruitment is seeking a professional and experienced Assistant Café Grill Restaurant Manager to join a luxury hotel and spa in Camps Bay. This role is ideal for a hospitality professional with strong leadership skills, extensive food and beverage experience, and a passion for delivering exceptional guest...
Spa Experience Manager(17875) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...
- Oversee and manage all spa operations, ensuring a seamless guest experience that aligns with 5-star standards. - Lead, train, and motivate the spa team to deliver consistent, exceptional service. - Monitor and maintain high standards of cleanliness, ambiance, and guest satisfaction. - Implement and manage spa treatments, packages, and promotional offerings. - Manage scheduling, stock...
Key Responsibilities - Manage accommodation and spa reservations via phone, email, and OTA platforms - Maintain accurate rates, availability, and content across online booking channels - Coordinate guest itineraries, activities, and special requests - Provide concierge-style guest support, including transport arrangements and recommendations - Process bookings, confirmations, and payments with...
A luxury resort provider in Cape Town is seeking a Spa Receptionist to ensure outstanding guest relations and manage scheduling. The role involves overseeing spa operations, billing procedures, and enhancing customer service while driving sales. Candidates should have a Matric or equivalent and 1-2 years of experience in a similar environment. Proficiency in Microsoft Office is required, along...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
A leading wellness company in Cape Town is seeking a Spa Team Leader to oversee spa operations and ensure exceptional service and treatment quality. The ideal candidate will coordinate daily staff activities, monitor guest satisfaction, and provide training to maintain high standards in a relaxing atmosphere. Experience in spa management and strong leadership skills are essential. This role also...
If you have a genuine interest in enhancing well-being and a love for all things wellness-related, whether it's through promoting a healthy lifestyle, exploring the latest beauty trends, or helping others feel their best, we have the perfect position for you! We are seeking a Spa Receptionist to join the experienced and dynamic team at an exclusive spa nestled under Lions Head in Camps Bay. What...
JOB SUMMARY Reporting to the Spa Management, the successful candidate will be required to perform and offer guests a wide range of Beauty, Body, Skin Therapy and treatments as well as meet the required retail targets, whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized...
Must have hospitality and spa experience! Responsibilities: - Welcome guests and provide a professional, friendly first point of contact - Manage bookings, appointments, and confirmations - Handle payments, invoicing, and daily cash-up - Coordinate therapist schedules and treatment rooms - Respond to enquiries via phone, email, and in person - Promote spa services, products, and special...
Purpose of the Role To deliver a variety of spa and wellness services in a serene, luxurious environment, ensuring guest comfort, safety, and satisfaction. The role includes maintaining spa equipment and product inventory, responding to guest needs with professionalism and warmth, and contributing to the overall guest experience in line with the company's standards. Key Focus Areas - Uphold...
♀✨ Assistant Spa Manager – Luxury Hotel | Cape Town ✨ Kendrick Recruitment is seeking an experienced Assistant Spa Manager to join a renowned Luxury Hotel in Cape Town. This role suits a driven and professional individual passionate about wellness and exceptional guest service. Key Responsibilities: Support the Spa Manager with daily operations and staff supervision Ensure outstanding guest...
Job Purpose The Spa Team Leader is responsible for supporting the day-to-day operations of the spa and leading the spa team to deliver exceptional service and treatments. This role acts as a bridge between therapists and spa management, ensuring treatment quality, team efficiency, guest satisfaction, and adherence to health, safety, and service standards. Key Performance Areas - Ensure...
Join to apply for the Spa Receptionist role at One&Only Resorts. At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of...
A reputable Cosmetic & Lifestyle Brand working in the Spa, Wellness and Hospitality sector is looking for a dynamic Group Spa Operations Manager to expand and enhance Brand presence. The candidate must have a passion for the lifestyle and cosmetic industry and have experience in promoting similar brands. The Group Spa Operations Manager supports the Director and Management team in working to...
A premier wellness retreat in Cape Town is seeking an Assistant Spa Manager to support the Spa Manager in daily operations. The role consists of supervising the spa team, ensuring exceptional guest service, and driving revenue growth. Candidates should have at least 3 years of experience in a luxury spa, with strong leadership and communication skills. A diploma or certification in spa therapy is...
Spa at a Wine Estate in the Stellenbosch / Brackenfell area is looking for a Spa & Wellness Manager. The Spa & Wellness Manager will lead the luxury spa and wellness operations at the Estate. The ideal candidate will have a strong background in holistic wellbeing, combining expertise in spa therapies with a deep understanding of movement practices such as yoga, Pilates and functional...
Duties: Team Management: Assist in supervising, mentoring, and motivating the spa team. Maintain a high level of professionalism and team performance. Support in conducting performance evaluations and staffing decisions. Guest Experience: Ensure guests receive exceptional service from arrival to departure. Address guest concerns promptly and professionally. Build and maintain strong guest...