center management jobs in Centurion

Minimum qualifications: - Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience. - 9 years of experience in operations management and facilities management. Preferred qualifications: - Experience working in data center environments, including building and operating infrastructure. - Experience with...

Purpose of the Role:To lead and manage the technical maintenance operations across high-priority client facilities, including data centers and administrative buildings. The role ensures the implementation of effective maintenance strategies, compliance with SLAs, and continuous improvement in service delivery, safety, and technical performance.Key Responsibilities:Maintenance Management: - Drive...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

A leading recruitment firm is seeking an Enterprise IT Operations Manager in Centurion, South Africa. This role requires an experienced professional to manage the operational aspects of the company's data center and network infrastructure, focusing on IT security and customer experience. Candidates must possess relevant IT certifications and extensive experience in IT service management, with a...

Overview Job Summary: We are seeking a highly experienced, proactive, and analytical Manhattan WMS Key User with a specialized focus on optimizing inbound and transversal warehouse flows. This pivotal role will serve as the primary subject matter expert for the Manhattan WMS system within receiving, putaway, inventory control, and internal material movements. The successful candidate will be...

First-level manager responsible for the performance, coaching, and development of a team of agents. Tasks - Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. - Handle and de-escalate calls from highly frustrated or challenging customers. - Conduct regular 1:1 performance reviews and create development plans for team members. - Ensure...

A leading financial services firm in Gauteng, Pretoria is seeking an experienced Operations Manager to lead Call Centre operations. The ideal candidate will ensure targets are met through effective coaching and mentoring, manage operational efficiencies, and recruit and train staff. A minimum of 5 years' experience in a financial services environment and a relevant tertiary degree are required....

About Reboot Monkey: Reboot Monkey is a leading provider of comprehensive data center management solutions, offering services such as managed colocation, smart hands, and rack and stack solutions. We ensure fast deployment, smooth operation, and secure management of critical digital data for businesses worldwide. Job Summary: We are seeking a skilled Procurement Specialist to manage supplier...

A leading engineering consultancy in South Africa is seeking a strong Mechanical Engineer for their Property and Buildings Business Unit. The successful candidate will manage HVAC projects, build client relationships, and ensure quality assurance throughout project stages. Candidates should have a relevant engineering degree and experience in HVAC design and sector-specific knowledge. This role...

A leading SaaS provider for asset management seeks to enhance its customer experience in Gauteng, South Africa. The successful candidate will monitor and respond to alarms while managing customer interactions effectively. Key responsibilities include ensuring compliance with Service Level Agreements and providing quality support to customers. Applicants should have strong communication skills and...

Business Department: Cyber Security PURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management FORMAL EDUCATION: - Grade 12 (essential) - IT Certificate/Diploma/Degree TECHNICAL CERTIFICATION: - IBM QRadar Certification - Fortinet FortiSOAR...

Responsiblefor the design, implementation, administration, and support of MicrosoftEndpoint Manager 9Intune), System Centre Configuration Manager (SCCM), and EntraID. This includes ensuring, secure, scalable, and complaint endpoint andidentity management across the organisation, supporting both on-premises andcloud-based systems. Requirements Qualifications - Bachelor’sDegree in IT, Computer...

Job Description / Skills:- Assist in the recruitment and onboarding of new collection agents.- Train and mentor collection agents to enhance their skills and performance.- Monitor and evaluate the performance of collection agents against established KPI’s.- Handle escalated collection cases with professionalism and effectiveness.- Provide regular feedback and support to collection agents to...

Are you ready to accelerate your potential and lead impact at scale? At Beckman Coulter Diagnostics, one of Danaher’s operating companies, our purpose is clear: we save lives through innovation, science, and operational excellence. This opportunity exists because our current Technical & Applications Support Manager has been promoted into an exciting, expanded leadership role, reflecting the...

A leading call center in Pretoria is looking for a first-level manager to oversee a team of agents. Responsibilities include monitoring performance, coaching team members, and ensuring quality standards are met. The ideal candidate has over 2 years of experience in a call center role and strong leadership skills. This position offers the opportunity to develop your management skills in a dynamic...

A recruitment agency is seeking an experienced Industrial Operations Engineer based in Pretoria, South Africa. This role focuses on optimizing the contact center environment, driving change based on analytics, and ensuring efficient operations. Ideal candidates should possess over 3 years of experience in Call/Contact Centers and 2 years in management. Strong English skills and CRM experience,...

A leading Business Process Management firm in South Africa is seeking a Customer Service Representative to enhance customer satisfaction and loyalty. The ideal candidate will have at least 12 months of experience in a customer service role, preferably in a contact center environment. Responsibilities include investigating customer inquiries, providing accurate information, and promoting products....

A contact centre management company based in Pretoria is seeking an experienced contact centre manager to oversee sales agents and ensure operational efficiency. The ideal candidate will have over 5 years in contact centres and substantial experience in management and supervision. Responsibilities include handling complex customer queries and ensuring performance against KPIs. Candidates should...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

About the job Enterprise IT Operations Manager Responsible for the Operational Management of the companys data centre and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant Support Teams, IT...