contact centers jobs in Centurion

Operations Trainer - Automotive Contact Centre Operations Trainer - Automotive Contact Centre Company Description Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial...

Operations Trainer - Automotive Contact Centre - Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

A recruitment agency is seeking an experienced Industrial Operations Engineer based in Pretoria, South Africa. This role focuses on optimizing the contact center environment, driving change based on analytics, and ensuring efficient operations. Ideal candidates should possess over 3 years of experience in Call/Contact Centers and 2 years in management. Strong English skills and CRM experience,...

A leading call center in Pretoria is looking for a first-level manager to oversee a team of agents. Responsibilities include monitoring performance, coaching team members, and ensuring quality standards are met. The ideal candidate has over 2 years of experience in a call center role and strong leadership skills. This position offers the opportunity to develop your management skills in a dynamic...

Overview Job Summary: We are seeking a highly experienced, proactive, and analytical Manhattan WMS Key User with a specialized focus on optimizing inbound and transversal warehouse flows. This pivotal role will serve as the primary subject matter expert for the Manhattan WMS system within receiving, putaway, inventory control, and internal material movements. The successful candidate will be...

Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

We’re looking for a Intermediate Product Designer (UX/UI) to create intuitive, visually refined digital experiences used across global markets. You’ll work in a collaborative, agile team shaping enterprise-level products from concept to delivery, contributing across the full SDLC. This role offers the unique opportunity to travel across Africa, the Middle East, and Asia, collaborating with teams...

Job Overview Provide Trial Master File (TMF) - Quality checks related assistance to study teams. Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies, practices, good clinical practices, applicable regulatory requirements, and meets quality and timeline metrics. Ensure that project timelines are met and facilitate the orderly imaging, transfer,...

SUMMARY Our client, a well-known and well-established Engineering Consulting Company who provides HVAC / Electrical / Fire / Wet / Energy Efficiency / Water Efficiency designs and sustainable solutions to the building services industry, requires the full-time services of an experienced Draughts Person in Mechanical Engineering design, for a position based in Centurion, to join their dynamic team...

Our continued success is fuelling new opportunities! We're looking for an Electrical Design Engineer in Centurion to join our growing team. Apply today or share this opportunity Triz Engineering Solutions is looking for an Electrical Design Engineer to form part of our engineering team, with the ability to fit into the DNA of our company culture that is dynamic and embraces change. Apart from a...

First-level manager responsible for the performance, coaching, and development of a team of agents. Tasks - Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. - Handle and de-escalate calls from highly frustrated or challenging customers. - Conduct regular 1:1 performance reviews and create development plans for team members. - Ensure...

A contact centre management company based in Pretoria is seeking an experienced contact centre manager to oversee sales agents and ensure operational efficiency. The ideal candidate will have over 5 years in contact centres and substantial experience in management and supervision. Responsibilities include handling complex customer queries and ensuring performance against KPIs. Candidates should...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...

A leading Business Process Management firm in South Africa is seeking a Customer Service Representative to enhance customer satisfaction and loyalty. The ideal candidate will have at least 12 months of experience in a customer service role, preferably in a contact center environment. Responsibilities include investigating customer inquiries, providing accurate information, and promoting products....

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

- Full-time Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...