Contact Center Agent jobs in Centurion

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

First-level manager responsible for the performance, coaching, and development of a team of agents . Tasks Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. * Handle and de-escalate calls from highly frustrated or challenging customers. * Conduct regular 1:1 performance reviews and create development plans for team members. * Ensure...

Wealthtec Call Centre Sales Agent- Brooklyn Pretoria- Permanent- Full Time- EE/AA, Non EE/AA Introduction Duties & Responsibilities .Handle inbound and outbound calls like a pro- quick,efficient and always on point- Follow dynamic communication scripts while adding your personal magic- Understand customer needs,provide tailored solution ,and close those deals- Upsell like a boss when...

Introduction An international organization providing business solutions for HR, Operations, Commerce and Finance to all industries, is looking for an experienced Microsoft 365 Dynamics Pre Sales Agent to join their team. Duties & Responsibilities - Business Analysis and Solution Design: - Understanding client requirements, mapping business processes, and identifying areas for improvement...

Introduction- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. Disclaimer- As an applicant, please verify the legitimacy of this job advert on...

We have an exciting opportunity for young energetic individuals, that are looking to kick start their career in the call center sector.Th contact center learnership opportunity will run for a period of months, made up of theory and practical components.ÂRequirements:- must be aged between 18-28 years old- Completed Grade 12 successfully- Strong phone and verbal communication skills along with...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Insurance Sales Advisors who are are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by the client. Financial Advisors advise primarily on motor and household domestic insurance. Face to Face sales - Thorough understanding of the short-term insurance industry and products -...

Position: Sales Call Centre Agent Location: Pretoria Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company....

Debt Collections Agent- Our expanding Debt Collection Company based in the Eastern Suburbs of Pretoria is looking for energetic call centre agents with 1 year debt collections experience to start ASAP. Responsibilities:Locate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer...

A leading service provider is seeking an emergency assist agent in Pretoria, South Africa. The successful candidate will ensure royal service by managing all emergency cases related to motor accidents and roadside assistance. Responsibilities include creating cases, providing exceptional client service, and adapting to flexible hours. Candidates must have Matric and preferably some call center...

We are looking for Native Spanish Sales Agents from Colombia, Argentina and Venezuela Our client in the wellnessârelated E-Commerce sectoris looking for Call Center Agents to support the expansion of their customer base and sales operations. We are looking for a professional who can work according to the companys sales requirements and contribute to achieving sales targets. This role includes...

Virtual Call Center Agent (Lead & Life Generation) Location: Fully Remote Role Type: Performance-Based Sales / Lead Generation About the Role We are seeking motivated, bilingual Virtual Call Center Agents to join our growing remote team. In this role, you will be responsible for lead generation and life insurance generation, engaging with potential clients to create high-quality opportunities...

We are looking for Native Spanish Sales Agents from Colombia, Argentina and Venezuela Our client in the wellnessârelated E-Commerce sectoris looking for Call Center Agents to support the expansion of their customer base and sales operations. We are looking for a professional who can work according to the companys sales requirements and contribute to achieving sales targets. This role includes...

We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...