Contact Center Supervisor jobs in Centurion

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

First-level manager responsible for the performance, coaching, and development of a team of agents . Tasks Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. * Handle and de-escalate calls from highly frustrated or challenging customers. * Conduct regular 1:1 performance reviews and create development plans for team members. * Ensure...

Are you ready to accelerate your potential and lead impact at scale? At Beckman Coulter Diagnostics, one of Danaher’s operating companies, our purpose is clear: we save lives through innovation, science, and operational excellence. This opportunity exists because our current Technical & Applications Support Manager has been promoted into an exciting, expanded leadership role, reflecting the...

Are you ready to accelerate your potential and lead impact at scale? At Beckman Coulter Diagnostics , one of Danaher's operating companies, our purpose is clear: we save lives through innovation, science, and operational excellence . This opportunity exists because our current Technical & Applications Support Manager has been promoted into an exciting, expanded leadership role , reflecting the...

Overview Hire Resolve’s client is seeking a dynamic and experienced individual to join their team as a Franchise Food Outlet Supervisor in the food retail industry in Gauteng. The ideal candidate will be responsible for overseeing the daily operations of their franchise food outlet to ensure customer satisfaction, operational efficiency, and profitability. Responsibilities: Supervise and...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

We have an exciting opportunity for young energetic individuals, that are looking to kick start their career in the call center sector.Th contact center learnership opportunity will run for a period of months, made up of theory and practical components.ÂRequirements:- must be aged between 18-28 years old- Completed Grade 12 successfully- Strong phone and verbal communication skills along with...

Outbound Execution Manager (Distribution Center) A Day in the Life You will be the Outbound Execution Manager (DC) reporting to the Warehouse manager, based in the Centurion Distribution Centre. You lead the control tower team that orchestrates waving, replenishment, MHE and analytics to guarantee optimal throughput, inventory accuracy and on time service — running the DC like your own...

Business Acumen: - Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group Client / Stakeholder Commitment: - Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition,...

Nova Pioneer Midrand is looking for a superstar Aftercare Supervisor to join its Aftercare programme. This is an exciting opportunity for a dynamic individual to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century. About Nova Pioneer Imagine a world in which every young person across Africa attends a school...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Duties and Responsibilities Produce concept, tender and technical mechanical engineering drawing for commercial buildings, hospitals, data centers etc. Generate conceptual plans for HVAC and Wet Services Perform basic/concept designs for HVAC and Wet Services Interfacing with multi-disciplinary engineering team and other project stakeholders Draughting support services to construction team and...

My client looking for an experienced and detail-driven Payroll Supervisor to take ownership of payroll and billing operations within a fast-paced, deadline-focused environment. This role plays a critical part in ensuring accurate payroll delivery, compliant billing, and effective team leadership, while continuously improving systems and processes. This role is based in Menlyn, Pretoria...

RedCat Recruitment is urgently seeking a suitably qualified and experienced CONSTRUCTION SUPERVISOR / SITE AGENT for a well-established construction company, position based in the Pretoria area, Gauteng. PERSON WILL BE REQUIRED TO START ON 23RD FEBRUARY 2026 JOB DESCRIPTION Grade 12. Afrikaans speaking person. Code 08 valid drivers license / own reliable vehicle. BSc Construction Management...

Job Overview Provide Trial Master File (TMF) - Quality checks related assistance to study teams. Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies, practices, good clinical practices, applicable regulatory requirements, and meets quality and timeline metrics. Ensure that project timelines are met and facilitate the orderly imaging, transfer,...

An industry-leading company situated in Gauteng is currently seeking the expertise of an experienced Mechanical Draughtsman to join their team in Pretoria. Responsibilities: - Review plans and specifications according to the plan. - Prepare plans, details, specifications and cost estimates of plumbing, heating, ventilating, air conditioning and general piping system. - Provide technical advice...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

*Company Description WNS Global Services Inc. * (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...