Contact Centre Manager jobs in Centurion

Operations Trainer - Automotive Contact Centre - Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Operations Trainer - Automotive Contact Centre Operations Trainer - Automotive Contact Centre Company Description Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial...

At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. About this position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products via our Digital Channel (Contact Centre) Job Outputs: - Selling...

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Datacentre Manager Managed Talent Solutions’ client in the Agricultural sector is looking for a Datacentre Manager. This position is primarily responsible for: - Maintenance, support, and deployment of all hosting solutions as well as the associated support thereof. - Management and maintenance of Active Directory. - Assist in maintaining all corporate systems including corporate email,...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. Key Responsibilities: - Coordinate operational changes across all...

Job brief Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Objectives - Create detailed business plans to facilitate the attainment of goals and quotas - Manage the entire sales cycle from finding a client to securing a deal - Unearth new sales opportunities through networking and turn them into long term partnerships - Present products to prospective clients - Provide professional after-sales support to enhance the customers dedication - Remain in...

Overview Ampath Laboratories 2026/01/26 Centurion Job Reference Number: A240146 Department: Call Centre Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related Job Summary As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and...

Job Objectives Create detailed business plans to facilitate the attainment of goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long term partnershipsPresent products to prospective clientsProvide professional after-sales support to enhance the customers’ dedicationRemain in frequent contact...

Overview Provide support and perform specific tasks for the data centre to ensure the continuity and availability of its services effectively and efficiently. Act as an autonomous subject matter expert in data centre operations, optimising daily functions to ensure optimal performance and reliability. Qualifications Type of Qualification: Diploma Field of Study: Information...

Job category: Others: Education and Training Location: Centurion Contract: Temporary EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering a range of formal learning qualifications and short learning programmes has the following vacancy available: Telecall Centre Agent - Cape Town CORE PURPOSE The core...

Company Description AECOM is seeking a Senior Engineer - Mechanical (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an NCC Controller based at our Head Office in Centurion, Gauteng, reporting to the National Control Centre Manager. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the...

A higher education provider in Centurion is seeking a Telecall Centre Agent. The successful candidate will manage outbound calls, assist the new enrolment team, and track customer queries efficiently. A Higher Certificate is required along with sales or call centre experience, strong communication skills, and proficiency in Microsoft Office. The position may require working weekends and overtime...

Overall, Purpose of the Job To provide an end-to-end customer service to the SACAA clients through various communication channels such as phone, email and chat. To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service - Handle incoming customer calls, emails,...

Company Description AECOM is seeking a Professional Architect (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...