Customer Service Operations Manager jobs in Centurion

Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Customer Service Administrator Location: Midrand Department: Customer Services Are you passionate about delivering exceptional customer service and skilled in SAP systems? Join our team in the pharmaceutical and medical diagnostics industry as a Customer Service Administrator . This role is perfect for someone who thrives in a fast-paced environment and values accuracy, efficiency, and...

Visit for application Closing Date: Job description DescriptionHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...

Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate concerns...

Company Overview Phoenix Transport Solutions (PTS-Africa) is a specialist road freight and supply chain services provider operating across the Southern African Development Community (SADC). With extensive, hands-on experience in South Africa, Zimbabwe, Zambia, and the Democratic Republic of the Congo, PTS-Africa has established a robust operational footprint across key regional trade corridors....

Main Duties And Responsibilities: • Relationship Manager's role is typically responsible for customer relationships after the sale or service process is complete, and they continue to work with customers to keep them up to date on products and services to maintain that relationship. • Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty...

KEY RESPONSIBILITIES Transport Service Provider (Subcontractor) Management - Maintain and update the TSP/vendor database, ensuring all documentation, compliance certifications, and onboarding information remain current - Monitor subcontractor fleet availability, roadworthiness, licensing, and maintenance cycles - Oversee route allocations, load scheduling, and daily execution monitoring - Ensure...

Key Responsibilities: - Develop and implement an operational systems management strategy aligned with business and IT objectives - Oversee all systems supporting service provisioning, activation, fault management and customer workflows - Champion System enablement to improve user efficiency, accuracy and service delivery turnaround times - Manage relationships with vendors supporting operational...

Job Description: - Provide strong leadership, guidance, and mentorship to service technicians, fostering continuous professional development and high performance - Manage day-to-day service operations, including job scheduling, workforce planning, and effective resource allocation - Ensure timely, high-quality maintenance and repair of refrigeration and compressor systems in line with company...

A challenging opportunity for a dynamic, quality orientated Service Manager with proven leadership and people management skills exists. To manage the day–to-day planning, operation and problem-solving of a team of consultants to meet with the required service level components, standards and targets in order to ensure delivery of a consistently superior customer experience. This position is based...

Company Description PPS Healthcare Administrators (PPSHA) has been delivering exceptional healthcare administration services since 2005. As a wholly-owned subsidiary of the Professional Provident Society Insurance Company Limited, with over 80 years of established expertise, PPSHA upholds values of sound corporate governance and outstanding client care. The company maintains strong partnerships...

We are seeking a proactive Service Manager to lead and oversee all technical service operations, driving high team performance, operational efficiency, and outstanding customer satisfaction. The ideal candidate is a results-oriented leader with a proven ability to manage technical teams, optimize maintenance processes, and ensure the reliable operation of industrial refrigeration and compressor...

Overview HYDRATIGHT by ENERPAC - Who we are? Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled...

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we...

Introduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

Core Description To oversee and direct the management of infrastructure services to ensure synergy between contractual obligations and the service delivered to the customer. Responsible for planning, managing and directing Systems Integration consultancy which provides company technologies, systems and processes to assigned customers to enable them to gain competitive advantage. Key...

Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system....