problem incident manager jobs in Constantia, Western Cape

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Responsibilities- Oversee daily operational activities related to High Priority incidents across the- organization.- Lead and facilitate the Incident Management review segment during the daily CAB- (Change Advisory Board) meetings.- Ensure timely communication and notification to the business regarding High Priority- service disruptions.- Review and distribute High Priority Incident reports to...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Job Description This is an exceptional opportunity for a Senior Business Analyst to join a global leader in software, data, and AI solutions. As part of a discovery team, you will analyse complex problem landscapes to deliver AI solutions for global blue-chip clients and governments worldwide. This role is 100% remote, offering between R1.3M - R1.4M THE COMPANY This company is a global leader...

A leading payments provider in Cape Town seeks an Intermediate SOC Engineer to manage security monitoring and incident response across their digital assets. The role requires a strong background in information security, at least three years of full-time experience, and knowledge of SIEM platforms. Candidates should be problem-solvers who are eager to learn and adapt. Join a dynamic team committed...

A leading recruitment firm seeks a Senior Cisco Security Engineer to provide IT security support and manage network infrastructure. The successful candidate will monitor systems to safeguard against cyber threats, manage security technologies, and ensure compliance. Applicants should have at least 3 years of experience with Cisco networking technologies, strong knowledge of security architecture,...

An IT service management firm in Cape Town is seeking a Service Delivery Manager to oversee incident governance, manage stakeholder communication, and drive service excellence. The ideal candidate will have over 3 years' experience in ITSM roles, preferably with ITIL certifications, and be proficient in Jira Service Management. Candidates should be prepared for a collaborative environment,...

Redherd is partnering with a large, well-established retail group to help expand their internal cyber security operations team. We’re looking for a technically skilled Blue Teamer with strong incident response and SOC transformation experience, who’s excited about defending against evolving cyber threats and maturing detection and response capabilities. About Redherd Redherd is a specialist...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients...

Team Overview:Our office in Cape Town operates as an extension of our jurisdictional offices who outsources its back office fund administration duties relating to its clients in both the traditional and alternative asset spaces. Purpose of job- Responsibility for direct line reports.- Manage the overall service delivery of the clients, to ensure the following: - That valuations are performed...

Luxury Hotel in Constantia, Cape Town is seeking a reliable and professional Night Auditor / Relief Receptionist to join their team. This role is ideal for an individual with strong attention to detail, excellent customer service skills, and the ability to manage overnight hotel operations effectively. The successful candidate will be responsible for handling guest check-ins and check-outs,...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment company is seeking a Principal Security Engineer to deliver enterprise-level security solutions in Cape Town, South Africa. The ideal candidate will have over 8 years of experience in information security and a strong background in SIEM/SOC technologies, vulnerability management, and firewall technologies. This role requires excellent problem-solving skills, the ability to...

Luxury Hotel in Constantia, Cape Town is seeking a reliable and professional Night Auditor / Relief Receptionist to join their team. This role is ideal for an individual with strong attention to detail, excellent customer service skills, and the ability to manage overnight hotel operations effectively. The successful candidate will be responsible for handling guest check-ins and check-outs,...

JOB DESCRIPTION: - Job Title- Senior Manager- Division- ICS- Department- JTC Fund Solutions RSA- Location- Cape Town, South Africa, Northern Suburbs- Reporting to- Associate DirectorRole Overview and Purpose of Job:Team Overview The client in Cape Town operates as an extension of their jurisdictional offices who outsources its back office fund administration duties relating to its clients in...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

Iconic Restaurant in Constantia is looking for a Restaurant Front of House Manager. The main responsibility is to ensure that the restaurant operates efficiently and profitably while maintaining their reputation and ethos by coordinating a variety of activities. Duties: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize guest satisfaction Respond...

A leading recruitment agency seeks a skilled Security Engineer (L3) in Cape Town. This role involves managing high-complexity tickets, troubleshooting advanced issues, and mentoring junior engineers. Ideal candidates will possess an advanced qualification in IT, relevant certifications, and solid experience in a medium to large ICT environment. You'll ensure operational security infrastructure...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment agency is seeking a Security Engineer to manage complex technical issues, provide onsite support and optimize client infrastructure. The ideal candidate will have extensive experience in IT management and security certifications, along with excellent communication skills. Responsibilities include troubleshooting and providing technical leadership to ensure secure operations....