Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...
Customer Service Clerk We currently have an opportunity available for an experienced and dedicated candidate to join our team as a Customer Services Clerk at our Paarl branch. Minimum Requirements: - 5 years' experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and...
What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...
RPO Recruitment's client, A top Logistics company based in Paarl, is looking to expand their team with a position in Specialist Customs. This would include handle the customs clearance process, preparing and maintaining all customs-related documents and ensuring compliance with all South African and international trade laws. Requirements: A diploma or degree in logistics, international trade,...
This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...
We’reHIRING!Job position:Key Responsibilities:Courier Drivers (Code 8 & Code 10 Drivers)Loading and Unloading:Properly load and unload décor items, ensuring they are secured during transport to prevent damage.Delivery:Deliver décor items to designated locations on time, adhering to schedules and route plans.Safety:Maintain a safe driving record, adhering to all traffic laws and safety...
What Youll Do: - Build and nurture lasting relationships with clients, including contractors, farmers, architects, engineers, and construction firms. - Identify and pursue new sales opportunities in Aluminium, Decking, and Trusses to expand market reach. - Develop and implement strategic sales plans to consistently achieve targets. - Offer tailored product solutions and expert guidance to meet...
Minimum requirements: - Matric - Minimum of 3 years experience in a debtors role - Fully bilingual in English and Afrikaans - Willingness to work overtime when required - Managing and resolving account-related queries - Capturing, allocating, and reconciling payments on Xero and the export system (Palbroker) - Processing and reconciling customer sales accounts on a daily basis - Preparing and...
Plastic Packaging Cape (Pty) Ltd is seeking a motivated and results-driven Sales Representative to join our team in the Western Cape. This role is ideal for a self-starter with a passion for sales, strong customer relationship skills, and an interest in the agricultural and industrial sectors.The successful candidate will be responsible for driving sales growth within the designated area by...
In this role, you will be responsible for producing innovative and practical custom designs, improving existing customer designs, and creating accurate manufacturing drawings. Your expertise in sheet metal manufacturing, fabrication, and design will be essential in ensuring high-quality solutions, meeting customer specifications, and supporting the success of both the team and the company. You...
REQUIREMENTS - Matric certificate, or relevant qualification - Valid drivers license ESSENTIAL! - Min two years experience in technical support, installations, or a similar field - Basic understanding of networking concepts and broadband technologies - Ability to troubleshoot technical issues independently and accurately - Comfortable working at heights, on ladders, and in confined spaces -...
Minimum Requirements: - Bachelors degree in Marketing, Sales, Business Management or related field (essential) - Minimum 810 years experience in a Sales/Marketing leadership role, preferably in FMCG or agriculture/food production - Proven success in managing teams and driving local and export market growth - Experience working with retailers, distributors, and trade partners in South Africa and...
KEY REQUIREMENTS FOR CONSIDERATION: - You will have completed a BEng or BSc degree in Mechatronics, coupled with 1-3 years experience in Electro-Mechanical and Electrical designs, as well as PLC programming (Siemens) and providing supervision at installation and commissioning phase. - You will have a solid track record in providing technical support and training for customers, as well as being...
JOB ROLE REQUIREMENTS QUALIFICATIONS - Grade 12 - Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE - Minimum of 5 years experience working in a retail environment, ideally in a managerial or leadership level. KNOWLEDGE REQUIRED - Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and...
Duties: - Proactive selling of products, new and existing using solid presentations. - Expose the cost-benefit analysis to potential and existing customers. - Establish, develop, and maintain strategic long-term relationships with customers. - Cold calling – minimum of two new customers every month. - Expedite the resolution of customer problems and complaints to maximise satisfaction – follow...
Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...
Minimum requirements: - Matric - Bachelors degree in Marketing, Business, or related field - 5+ years experience in sales or marketing leadership - Strong negotiation, communication, and leadership skills - Proven track record of driving sales growth and brand development - Ability to analyse market trends and customer insights - Proficiency in digital marketing tools and CRM systems Kee...
Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...
A the Solar Sales Consultant you will educate homeowners/businesses on solar benefits, assessing the energy needs, designs customized systems, prepares quotes/proposals, explains financing/incentives, and manages the sales process from lead to installation, requiring strong communication, sales, and analytical skills to meet targets and drive sustainable energy adoption. Key...
As the social media marketer you will use platforms like Facebook, Instagram, and TikTok to build brand awareness, engage audiences, drive traffic, and increase sales by creating content, running paid ads, analysing performance, and staying current with trends to meet business goals, often working in-house, for agencies, or as freelancers. Key ResponsibilitiesStrategy: Develop and oversee an...